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4.2 out of 5

"Staff was friendly, helpful with great service. We enjoyed our vacation. The talented staff shows every evening we’re awesome. " More

By a verified traveler on Fri 28 Feb 2020

Hotel Description

4-star beachfront property near Playa Mia Grand Beach and Water Park

Beachside getaway

You'll be within half a mile (1 km) of San Francisco Beach and 2 miles (3 km) of Playa Mia Grand Beach and Water Park with a stay at this Cozumel property. Mr. Sancho's Beach Club and Paradise Beach are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and 2 outdoor tennis courts are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like buffet breakfast and valet parking.

Free WiFi, balconies

In addition to flat-screen TVs with cable channels, the 293 guestrooms offer free WiFi and free minibar items. Balconies, coffee/tea makers, and free bottled water are also available.

Double Room, Poolside

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Double Room, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Iberostar Cozumel All Inclusive ratings based on 45 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Cozumel All Inclusive

Everyone (33) Couples (2) Family (10)
5 out of 5

Posted by on Jul 14, 2020

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5 out of 5
Staff was friendly, helpful with great service. We enjoyed our vacation. The talented staff shows every evening we’re awesome.

Posted by on Feb 28, 2020

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5 out of 5
we liked everything, the property was beautiful.All the people were so friendly and helpful. The resort was very clean and the rooms.

Posted by on Feb 2, 2020

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5 out of 5
Loved everything about this place and would recommend it to anyone!

Posted by on Dec 14, 2019

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5 out of 5
The grass roofed huts give a unique aesthetic to this resort. Love that the coral comes clear up to the short so snorkeling was easy to do without even leaving. The main dining hall was always good. In fact we preferred it to their specialty restaurants. I would say that the beds are “full” size not queen so if you have to share a bed it can get cramped. There was no option for a roll away bed. Everything was always very clean and the staff always very friendly.

Posted by on Dec 3, 2019

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5 out of 5

Posted by on Oct 11, 2019

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5 out of 5
Great place to stay and have fun! Beautiful area! Get your reservations quick for the restaurants there! They go fast!

Posted by on Oct 1, 2019

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5 out of 5

Posted by on Aug 16, 2019

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5 out of 5

Posted by on Aug 8, 2019

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4 out of 5
The food was good, lots of options at the buffet. The three restaurants also were good, made a nice change from the buffet. Plenty of seats at the beach or pool, never had to go without. bar tenders very friendly, wait staff friendly, give a tip here and there and they remember who you are. Entertainment is OK, but we didn't go there for the entertainment, we wanted to relax and just have some fun.

Posted by on Jul 28, 2019

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About the Iberostar Cozumel All Inclusive

Location Km 17 782 Carretera Costera Sur, Cozumel, QROO 77600

Renovations + Closures

This property is closed from March 22 2020 to October 29 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite live performances

Not included

  • Airport transfers

  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included

Property Features

Iberostar Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Iberostar Cozumel All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, a spa tub, and a fitness center are also featured at the luxury Iberostar Cozumel All Inclusive. Self parking and valet parking are free. This 4-star Cozumel property is smoke free.

  • 293 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1999
  • Buffet breakfast (free)
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • 1 conference room
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Cozumel All Inclusive offers 293 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Iberostar Cozumel All Inclusive has 5 restaurants on site.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site
  • Kayaking on site
  • Ecotours nearby
  • Windsurfing on site

Spa Services

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Outdoor treatment areas
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of No guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.35 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Cozumel Iberostar
  • All Inclusive Iberostar Cozumel
  • Cozumel Iberostar
  • Cozumel Iberostar All Inclusive
  • Iberostar All Inclusive Cozumel
  • Iberostar Cozumel
  • Iberostar Cozumel All Inclusive
  • Iberostar Cozumel Hotel Cozumel
  • Iberostar Cozumel Mexico
  • Iberostar Cozumel All Inclusive All-inclusive property
  • Iberostar Cozumel All Inclusive Cozumel
  • Iberostar Cozumel All Inclusive All-inclusive property
  • Iberostar Cozumel All Inclusive All-inclusive property Cozumel

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.