"My boyfriend and I stayed here from Jan 21-27th and absolutely loved it! Enrique was such an outstanding bartender at the swim up bar. He was always s ... " More
On the beach
Your stay at this Zona Hotelera Norte property places you within 6 miles (10 km) of Isla de Pasion and Museo de la Isla de Cozumel. Punta Langosta Pier and San Miguel Church are also within 6 miles (10 km).
All-inclusive
A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the mini golf, children's pool, and arcade/game room.
Jan 30, 2024 by Guest Service Center Management
Dear Jessica,Many thanks for this high rating.We are thrilled to hear that Enrique's vibrant spirit at the swim-up bar added joy to your stay, and that Alfonso kept you well-informed of our daily energy for life activities and gastronomic experiences. It is wonderful to know that the Fish House restaurant delighted you, especially with breakfast offerings. Our housekeeping team takes great pride in creating a clean and welcoming room experience, and we are glad that their dedication shone through during your visit. Acknowledging the warmth and friendliness of our entire staff is truly appreciated, as fostering a service culture that ensures guest satisfaction is paramount to us.We hope to see you again on a future visit.Kind regards,Guest Service Center Management
Nov 9, 2023 by Guest Service Center Management
Dear Ana,Thanks for taking the time to review your stay at our hotel.We are thrilled to hear that you loved your stay with us and found our staff, especially Felipe and Enrique, to be super friendly and polite. It's great to know that you enjoyed our Mexican restaurant and the Fish House as well. We appreciate your feedback regarding the buffet and will take it into consideration for future improvements.We hope to see you again in the future. Best wishes,Guest Service Center Management
Aug 14, 2023 by Guest Service Center Management.
Dear Joe,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards.
Jun 12, 2023 by Guest Service Center Management
Dear Fernando,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards.
Jun 16, 2023 by Guest Service Center Management
Apreciable Yalande,Gracias por compartir sus comentarios con nosotros.Nos encanta saber que han disfrutado de una estancia relajante y del buen servicio y atención brindados por nuestro increíble staff. Será un placer para todos los que trabajamos acá el tenerlos de regreso pronto para seguir superando sus expectativas.Saludos cordiales.
May 26, 2023 by Guest Service Center Management
Dear Deborah,Thank you for sharing your experience with us.Let us state that we are completely proud of the attentive and caring staff at the resort. As you experienced and it is mentioned in reviews from other travelers, the service provided by the personnel is what they really treasure from the whole experience. Of course, the entire ambiance, meals, beverages, facilities, and pools are important, but the service is always highlighted. We hope to host you again soon to continue exceeding your expectations.Best regards.
Apr 18, 2023 by Guest Service Center Management
Dear Christopher,Thank you for sharing oyur experience with us.Let us state that we are completely proud of the attentive and caring staff at the resort. As you experienced and it is mentioned in reviews from other travelers, the service provided by the personnel is what they really treasure from the whole experience. Of course, the entire ambiance, meals, beverages, facilities, and pools are important, but the service is always highlighted. We hope to host you again soon to continue exceeding your expectations.Best regards.
Apr 11, 2023 by Guest Service Center Management
Dear Heather Ann,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards
Mar 27, 2023 by Guest Service Center Management
Dear Susan,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards
Mar 10, 2023 by Guest service center management
Dear Jana,Thank you very much for trusting in Melia Cozumel to enjoy your holidays and thank you for writing to us about it in your review.I hope that we will have the pleasure of welcoming again.Best regards,Guest service center management
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Melia Cozumel All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Self parking is free. This 3.5-star Cozumel property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Melia Cozumel All Inclusive offers 140 air-conditioned accommodations with minibars and safes. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Fish House - Onsite restaurant.
El Embarcadero Beach Bar - Onsite bar. Open daily.
El Isleño Swim Up Bar - Onsite bar. Reservations are required. Open select days.
Mole Snack BAr - Onsite bar. Open daily.
Mole - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
YHI Wellness Center has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.