"My wife and I had an amazing time staying at the Westin. Beautiful resort with fantastic staff, food and drinks were great and the sunsets were amazin ... " More
Beachfront retreat
Within a 15-minute walk of this Zona Hotelera Norte resort, you'll find Playa San Juan and Isla Cozumel Biosphere Reserve. Maya Heritage Monument and Los Cinco Soles are also within 3 miles (5 km).
All-inclusive
This all-inclusive resort features a private beach, a full-service spa, and 3 restaurants. Families will appreciate the onsite laundry facilities and babysitting. Enjoy the 2 outdoor pools and perks like free self parking and free WiFi.
Jul 15, 2022 by Sales Department
Dear Mark Thank you for taking the time to share your The Westin Cozumel experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests experience. Best regards
Jun 10, 2022 by Sales Department.
Dear Mr. Kyle Thank you so much for your comments. We are glad you enjoyed your vacation with us. Your comments will help us to improve our service. Best regards,
May 8, 2022 by Sales & Reservation Department
Dear Emily We really apreciate your coomments. This help us to work so hard everyday in order to improve our service. We hope to host your next vacation. Best regards
Feb 28, 2022 by Sales & Reservation Department
Dear Kristen Thank you to share your comments. We are glad you were happy. We really apologize because of the building place. We hope you give us the opportunity to host your next trip. We work so hard every day in order to improve our service. Best regards,
Jan 11, 2022 by Nohemi
thanks for your comments, we appreciate them and will share with our colleagues.
Nov 15, 2021 by Westin
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Aug 17, 2021 by the westin cozumel
Hello, we really appreciate your comments and it help us to improve our service and what we can do better. we hope you have enjoyed your staying here. an we are able to see you again!. Best regards the Westin Cozumel
Apr 30, 2021 by Moises Galicia - Guest Service
It gives me a great pride to know that our staffs are commended for their kindness and professionalism. I will share your comments with the team, I am sure that this will serve as an encouragement to our staffs as we constantly strive to provide consistent quality of service to our guests.
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
The Westin Cozumel All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At The Westin Cozumel All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a 24-hour fitness center, a steam room, and a garden. Free self parking is available. This 4-star Cozumel resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Westin Cozumel All Inclusive offers 152 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
The Westin Cozumel All Inclusive has 3 restaurants on site.
Late night fare is available from 24-hour room service.
2 outdoor swimming pools are on site along with a private beach and a sauna. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zazil has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
