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4.7 out of 5

"Very clean property with outstanding staff! Ashley was very helpful at check in. Some remodeling going on but in spite of that the property was very v ... " More

By a verified traveler on Sun 07 Jan 2024

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Hotel Description

Crossville guestrooms with free WiFi

Close to airport

You'll find Palace Theater and Cumberland Medical Center within 3 miles (5 km) of this hotel. Stonehaus Winery and Deer Creek Golf Club are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Comfort Suites

Everyone (8) Couples (1) Family (8)
5 out of 5

Posted by , from CLARKSVILLE on Apr 23, 2024

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Comment from Hotel Management

Apr 24, 2024 by Guest Relation Management

Hi James,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Suites Crossville. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

5 out of 5
Very clean property with outstanding staff! Ashley was very helpful at check in. Some remodeling going on but in spite of that the property was very very clean! Great convenient location!

Posted by on Jan 7, 2024

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Comment from Hotel Management

Jan 9, 2024 by Guest Relation Management

Hi William,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our property very clean and that the staff, especially Ashley, provided outstanding service during your check-in. Your compliments will be shared with the entire team. We appreciate your understanding regarding the ongoing remodeling, and we're glad it did not impact your overall satisfaction. Your feedback is valuable, and we will continue our efforts to improve and enhance the guest experience. We look forward to welcoming you back for another enjoyable stay in the future.

5 out of 5
Great location, right off of the freeway. Fast check in and quiet buiilding.

Posted by on Nov 22, 2023

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Comment from Hotel Management

Nov 23, 2023 by Guest Relation Management

Hi Sarah,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you enjoyed the great location, convenient proximity to the freeway, fast check-in, and the quiet atmosphere of our building. Providing a comfortable and efficient experience for our guests is our goal, and we're pleased to know that we met your expectations. We appreciate your choice in staying with us and look forward to welcoming you back for another enjoyable visit.

5 out of 5

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 14, 2023 by Guest Relation Management

Hi Denise,Thank you so much for taking the time to leave us a 5-star rating! We are absolutely thrilled to hear that you had a wonderful experience during your stay at our hotel. Your positive feedback means the world to us and serves as a testament to our team's dedication to providing exceptional service and hospitality. Thank you once again for choosing our hotel, and we can't wait to have the pleasure of serving you again in the future!

4 out of 5
Cable was not working properly.

Posted by on Jul 27, 2023

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Comment from Hotel Management

Jul 28, 2023 by Manager

Hello Michael,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

5 out of 5
Cleaness

Posted by on May 7, 2023

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Comment from Hotel Management

May 8, 2023 by Guest Relation Management

Hi Nancy,Thank you for taking the time to share your perfect rating and feedback. We're delighted you found our hotel clean during your stay. We strive to maintain a high standard of cleanliness in our hotel, and we're pleased to hear that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back soon!

5 out of 5
Very Clean, Staff friendly, Coffee was good and available all day, rooms are big and beds comfortable.

Posted by on Dec 19, 2021

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Comment from Hotel Management

Dec 20, 2021 by Misty Guffey

Hi Jacquelyn. Thank you so much for leaving us a 5 star review, we are so glad you had a wonderful stay! We hope to see you again the next time you're in our area.

5 out of 5

Posted by on Jul 12, 2021

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5 out of 5
Very nice hotel.

Posted by on Jul 4, 2021

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4 out of 5
Huge rooms, clean. Nice stay. Hot tub is shut down right now. Limited breakfast.

Posted by , from Missouru on Aug 14, 2020

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Comfort Suites also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free. This Crossville hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Comfort Suites Crossville Hotel
  • Comfort Suites Hotel Crossville
  • Comfort Suites Crossville
  • Crossville Comfort Suites
  • Comfort Suites Hotel
  • Comfort Suites Crossville
  • Comfort Suites Hotel Crossville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.