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ITZA Hotel Boutique Internacional

4.0 star property
4-star hotel in Downtown Cuenca

Choose dates to view prices

Photo gallery for ITZA Hotel Boutique Internacional

Reception
Presidential Suite | Premium bedding, down comforters, Select Comfort beds, minibar
Reception
Shower, rainfall showerhead, hair dryer, bathrobes
2 restaurants, breakfast, lunch served; local and international cuisine
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, EC010104
  • Popular LocationCalderon Park2 min walk
  • Popular LocationNew Cathedral of Cuenca2 min walk
  • Popular LocationRío Tomebamba & Calle Larga11 min walk
  • AirportCuenca (CUE-Mariscal Lamar)9 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed, City View

10/10 Exceptional
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Presidential Suite

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed, Balcony

10/10 Exceptional
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Twin Room, Balcony

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Twin Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Balcony

Junior Double Room, 1 King Bed, Balcony | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Double Room, 1 King Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, No Windows

Deluxe Room, No Windows | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, No Windows

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, 1 Queen Bed, City View

Luxury Room, 1 Queen Bed, City View | Premium bedding, down comforters, Select Comfort beds, minibar

Luxury Room, 1 Queen Bed, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, No Windows

Deluxe Twin Room, No Windows | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Twin Room, No Windows

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cuenca

Downtown Cuenca stay.With a stay at this Downtown Cuenca hotel, you'll be steps from Church of Santo Domingo and Calderon Park. New Cathedral of Cuenca and Convent of the Assumption are also within half a mile (1 km).

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 2 min walk
  • Plaza Rotary Market - 6 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 17 min walk

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 8 min walk
  • Cuenca (CUE-Mariscal Lamar) - 9 min drive

Restaurants

  • Latitud Cero Taproom - 3 min walk
  • Raymipampa - 2 min walk
  • Negroni - 3 min walk
  • Hot Dog del Tropical - 3 min walk
  • Guajibamba - 4 min walk

About this property

ITZA Hotel Boutique Internacional

4-star hotel in Downtown Cuenca
There are 2 restaurants on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ITZA Hotel Boutique Internacional. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services.

This 4-star Cuenca hotel is smoke free.

  • 16 guestrooms or units
  • 2 dining venues
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
ITZA Hotel Boutique Internacional offers 16 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 52-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Entertainment

  • 52-inch Smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Itza Internacional Cuenca

Frequently asked questions

How close is ITZA Hotel Boutique Internacional to the airport?

ITZA Hotel Boutique Internacional is 1.6 mi (9-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at ITZA Hotel Boutique Internacional?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at ITZA Hotel Boutique Internacional on May 28, 2024 start from $156.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ITZA Hotel Boutique Internacional have an airport shuttle?

ITZA Hotel Boutique Internacional offers an airport shuttle from 6:00 AM to 8:00 PM, on request, for a charge of USD 25. per vehicle, one-way.

Does ITZA Hotel Boutique Internacional offer free breakfast?

ITZA Hotel Boutique Internacional offers free cooked-to-order breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at ITZA Hotel Boutique Internacional?

No, there is no casino at this hotel.

What time is check-in at ITZA Hotel Boutique Internacional?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at ITZA Hotel Boutique Internacional?

Free parking is not available at this hotel.

Does ITZA Hotel Boutique Internacional have a pool?

ITZA Hotel Boutique Internacional does not have a pool.

Does ITZA Hotel Boutique Internacional have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, al fresco dining, and brunch.

Does ITZA Hotel Boutique Internacional have a spa?

There are no spa services available at this hotel.

How close is ITZA Hotel Boutique Internacional to downtown Cuenca?

ITZA Hotel Boutique Internacional is 0.2 mi away from Cuenca.

ITZA Hotel Boutique Internacional Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 38 reviews" "
Rating 8 - Good. 2 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.

10/10 Excellent

Viviana

Stayed 1 night in Oct 2023

10/10 Excellent

maria

Stayed 2 nights in May 2023

10/10 Excellent

thomas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great intimate boutique hotel, in the middle of everything.
Stayed 3 nights in Apr 2023

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Stayed 3 nights in Feb 2023

4/10 Poor

Jose

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.

10/10 Excellent

John

Stayed 1 night in Nov 2022