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Hotel Spa Santa Ana

3.0 star property
3-star spa hotel perfect for exploring Cuenca

Choose dates to view prices

Photo gallery for Hotel Spa Santa Ana

Gift shop
Rooftop pool
Front of property
Soundproofing, iron/ironing board, free WiFi, bed sheets
Restaurant
Reviews
6.8

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Pdte. Córdova, Cuenca, Azuay
  • Popular LocationCalderon Park2 min walk
  • Popular LocationNew Cathedral of Cuenca3 min walk
  • Popular LocationRío Tomebamba & Calle Larga7 min walk
  • AirportCuenca (CUE-Mariscal Lamar)12 min drive

Room options

View all photos for Suite

Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Suite

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Queen Room

In-room dining

Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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Jun 20 - Jun 21
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About the neighborhood

Cuenca

Heart of Cuenca.With a stay at this Downtown Cuenca hotel, you'll be steps from Convent of the Assumption and New Cathedral of Cuenca. Calderon Park and San Francisco Plaza Market are also within half a mile (1 km).

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Río Tomebamba & Calle Larga - 7 min walk
  • Alejandro Serrano Aguilar Stadium - 13 min walk
  • Mall del Rio - 4 min drive

Getting around

  • 14n - Antonio Borrero Station - 6 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Cuenca (CUE-Mariscal Lamar) - 13 min drive

Restaurants

  • Latitud Cero Taproom - 3 min walk
  • Raymipampa - 3 min walk
  • Negroni - 3 min walk
  • Sunrise Cafe - 4 min walk
  • Cuenca Beer Company - 2 min walk

About this property

Hotel Spa Santa Ana

3-star spa hotel perfect for exploring Cuenca
Hotel Spa Santa Ana offers its guests a full-service spa and a steam room. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 80 meeting rooms are available. Spa services, an arcade/game room, and tour/ticket assistance are also featured at Hotel Spa Santa Ana. Free self parking is available.

This 3-star Cuenca hotel is smoke free.

  • 30 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Spa Santa Ana offers 30 accommodations with irons/ironing boards. LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, sala Murillo. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (61 inch wide door)
  • Handrails in hallways (59 inches high)
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Restaurant dining guides

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

suites y spa Santa Ana
Hotel Spa Santa Ana Hotel
Hotel Spa Santa Ana Cuenca
Hotel Spa Santa Ana Hotel Cuenca

Frequently asked questions

How close is Hotel Spa Santa Ana to the airport?

Hotel Spa Santa Ana is 1.9 mi (13-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Spa Santa Ana?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Hotel Spa Santa Ana on Jun 16, 2024 start from $54.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Spa Santa Ana have an airport shuttle?

Airport shuttle services are not available at Hotel Spa Santa Ana.

Does Hotel Spa Santa Ana offer free breakfast?

Hotel Spa Santa Ana offers free continental breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Spa Santa Ana?

No, there is no casino at this hotel.

What time is check-in at Hotel Spa Santa Ana?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Spa Santa Ana?

This hotel offers free self parking.

Does Hotel Spa Santa Ana have a pool?

Hotel Spa Santa Ana does not have a pool.

Does Hotel Spa Santa Ana have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Spa Santa Ana have a spa?

Yes, this hotel has a spa.

How close is Hotel Spa Santa Ana to downtown Cuenca?

Hotel Spa Santa Ana is 0.1 mi away from Cuenca.

Hotel Spa Santa Ana Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Daryoosh

Stayed 2 nights in Oct 2023

4/10 Poor

Javier, brooklyn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all.
Stayed 1 night in Sep 2023

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
The spa facilities not working, pool looked dirty.
Stayed 1 night in Jan 2023

2/10 Terrible

Jaime

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nooo me gusto nada pues ,llegamos y en el baño solo havia un Rollo de papel higienico casi por terminar,en la cama 2 toallas enrrolladas,humedas,y sucias,baje y Reclame y mejor dieron unas secas,y luego tenia que madrugar a viajar y nooo huvo agua ni para lavarse la cara,y el precio de estadia,superior a otros que he estado en cuenca ,con mejor servicio y mejor atencion me senti Robado pues cobraron por adelantado,ese citio es una porqueria
Stayed 2 nights in Dec 2022

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca stay
I liked my stay in this hotel. Good service, pro stuff.
Stayed 1 night in Nov 2022

4/10 Poor

Ricardo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very pretty, very nice staff. Those are the only compliments that Ican give.
Stayed 2 nights in Sep 2022

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and very polite.
Stayed 2 nights in Jul 2022

4/10 Poor

CARLOS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Odette

Liked: Staff & service, property conditions & facilities, room comfort
Entrada a piscina
Atencion buena Espacio agradable Solo k el area de entrada a la piscina estaba llena de agua
Stayed 1 night in Feb 2023