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4.3 out of 5

"Helpful staff/owners. Close to the beach and close to Grand Case for restaurants. The staff was so welcoming and guided us on what to do in the area ... " More

By a verified traveler on Thu 10 Aug 2017

Hotel Description

Mediterranean condo near Orient Bay Beach

City center stay

Within 2 miles (3 km) of this well-placed condo, you'll find Orient Bay Beach and Pinel Island. Grand Case Beach and Anse Marcel Beach are also within 3 miles (5 km).

Outdoor pool, terrace

An outdoor pool is featured at this condo, along with free self parking. WiFi in public areas is free. A terrace and a picnic area are also provided.

Free Internet, kitchens

The 12 condos feature free WiFi and free wired Internet, TVs with satellite channels, and kitchens with refrigerators, stovetops, and microwaves. Other amenities include safes, ironing boards, and free toiletries. Weekly housekeeping is available.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Apartment, 2 Bedrooms, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Idolem Residence, Vacation Home ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Idolem Residence, Vacation Home

Everyone (3)
5 out of 5

Great stay! Thank you!

Helpful staff/owners. Close to the beach and close to Grand Case for restaurants. The staff was so welcoming and guided us on what to do in the area. Well appointed rooms along with a nice pool also. After many visits to a number of hotels and resorts on SXM, this place covered all the bases and I can't wait to return. Thank you!

Posted by , from NC on Aug 10, 2017

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Comment from Hotel Management

Sep 3, 2017 by Pablo

Thank you for your great review. It was a pleasure having you with us and we hope to see you next year : )

5 out of 5

Nice hotel near Grand Case

This is a small family owned boutique hotel. Great value for the money. Small Kitchen, maid service only once a week but this was not an issue for us. RGS

Posted by on Jan 6, 2016

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Comment from Hotel Management

by Pablo

Thank you for the feedback. We will take your comments in consideration to improve our services

3 out of 5

Nobody showed up to check us in.

Pros: Clean
Cons: Management that shows up when they say they will.
Location: Location is great and close to Orient Beach and Grand Case.
I would not stay there again. We were told upon booking that there was not a concierge but that someone would be there to meet us between 2 and 4. We arrived and after over an hour and a half of waiting we left and went to our friends room at another resort to use the computer to try to contact Pablo (The owners son in law). We finally were contacted by Pablo who stated that a glitch in their new reservation system was to blame and that we were not scheduled to arrive until the next day. We were told to return the next day at 1 pm. We did and again no one was there to meet us after waiting another 45 minutes. We returned to the friends computer and Pablo assured us that if we went right back the lady would be waiting. We did and she was there 24 hours after we should be checked in. We left passports and valuables at our friends unit and when were asked for them we explained that. Four days later we came home to two threatening letters from someone named Sam about our passports and credit card copies after Pablo explained to us in the morning that he needed copies of both before they could even clean the room. We told him we would bring them back that evening and he agreed that would work. Pablo is a pretty nice guy and said he is moving to the island to manage the apartments which are in need of someone to manage them. I am still out the cost of a room at another hotel not to mention a day of vacation wasted with the run around.

Posted by , from Pennsylvania on May 17, 2015

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Comment from Hotel Management

Jun 8, 2015 by Pablo

Hi Robert, we apreciate your feedback and we apologize for the incovenience. We really tried our best to make up for the problem we may have caused. I hope you give us another chance to make up for this.

About the Idolem Residence, Vacation Home

Location 57, rue du Mont-Vernon, Orient Bay, 97150

Property Features

As a guest of Idolem Residence, Vacation Home, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Idolem Residence, Vacation Home also features multilingual staff and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this Mediterranean Orient Bay condo.

  • 12 guestrooms or units
  • 5 levels
  • Built in 1990
  • Staff is multilingual
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Grand Case (SFG-L'Esperance) (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Idolem Residence, Vacation Home offers 12 air-conditioned accommodations with safes and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with satellite channels. Housekeeping is offered weekly and hair dryers can be requested.

  • In-room kitchen
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the condo include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25 per day.
  • Cribs (infant beds) are available for EUR 3.00 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 3.00 per night
  • Rollaway bed fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Idolem Residence Vacation Home Apartment Cul de Sac
  • Idolem Residence Vacation Home Cul de Sac
  • Idolem Residence Vacation Home
  • Idolem Residence Vacation Home Condo Cul de Sac
  • Idolem Residence Vacation Home Condo
  • Idolem Residence, Vacation
  • Idolem Residence Vacation Home
  • Idolem Residence, Vacation Home Condo
  • Idolem Residence, Vacation Home Orient Bay
  • Idolem Residence, Vacation Home Condo Orient Bay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.