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4.0 out of 5

"This hotel has nice rooms, great amenities, and awesome service. " More

By a verified traveler on Sat 04 Jan 2020

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Hotel Description

3.5-star hotel near Kaiser Permanente Santa Clara Medical Center

In shopping district

Stay at this Cupertino hotel and you'll be within half a mile (1 km) of Apple Campus and 2 miles (3 km) of Cupertino Memorial Park. Kaiser Permanente Santa Clara Medical Center and DeAnza College are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 128 guestrooms offer free WiFi and minibars. Other amenities include room service, Egyptian cotton sheets, and coffee/tea makers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Oct 28 - Oct 29

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Pet-Friendly

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Pet-Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Parlor, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cupertino Hotel ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cupertino Hotel

Everyone (6) Couples (2) Family (3)
5 out of 5
This hotel has nice rooms, great amenities, and awesome service.

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by General Manager

Carlene, it is nice to read your stay with us was enjoyable on every front. We are pleased to read you appreciated our excellent accommodations as well as our thoughtful amenities and courteous service. It was a pleasure having you as our guest, and we hope to see you again soon at The Cupertino Hotel. Kind regards, Claudio Bono, General Manager

4 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by General Manager

We are delighted you had a great stay at The Cupertino Hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Kind regards, Claudio Bono, General Manager

4 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by General Manager

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at The Cupertino Hotel. Kind regards, Claudio Bono, General Manager

5 out of 5
Excellent hotel with a great breakfast included only needed improvement would be to have more seating at breakfast time.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by General Manager

Thank you for the lovely review of The Cupertino Hotel. We are happy to read you had a great stay and enjoyed our complimentary breakfast. We have taken note of your feedback and look forward to welcoming you back again soon. Kind regards, Claudio Bono, General Manager

1 out of 5
Don’t stay at the Cupertino Hotel I had a problem with the room key not working seven times Gil the manager doesn’t care. He tried to blame me for the key not working the vent in the room with caked with dust I will never stay there or not recommend this place to anyone

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 20, 2019 by General Manager

Thank you for your review. We sincerely apologize for the issues you had with our key card and that we were unable to resolve it to your satisfaction. Even more distressing is the fact that you were met with anything other than friendly service in the process. We are also sorry for the housekeeping service concerns you encountered in your room. We have shared your concerns with appropriate team members to look into the matter. We will take corrective actions to make sure we are more diligent in our efforts going forward. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Kind regards, Claudio Bono, General Manager

4 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by General Manager

Thank you for taking the time to post a nice rating of The Cupertino Hotel. We always want our guests to have a pleasant experience, and we are glad to know we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Kind regards, Claudio Bono, General Manager

4 out of 5
Great value and spacious rooms We enjoyed our stay

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by General Manager

Thank you for your kind review. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations, excellent customer service, and many complimentary amenities all at a fair price. We look forward to welcoming you again in the near future for another spectacular stay at The Cupertino Hotel. Kind regards, Claudio Bono, General Manager

5 out of 5
Was in town for Warped tour show and needed a place to stay close to Shoreline. Hotel not only was close but was excellent - great room, great breakfast in morning; just wish we had time to go in the pool!

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by General Manager

Thank you for reviewing your experience at The Cupertino Hotel. We are happy to know you were pleased with our well-appointed accommodations and were able to start your day off right with our complimentary breakfast buffet. We enjoyed having you as our guest and look forward to your return visit. Kind regards, Claudio Bono, General Manager

5 out of 5
I liked the great breakfasts and complimentary happy hour

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by General Manager

Thank you for choosing The Cupertino Hotel. We appreciate your praise, and we are so happy our complimentary breakfast buffet, and Happy Hour was the highlight of your stay! We take great pride in the variety of offerings, and we hope you will come back any time your travels bring you this way. It was our pleasure having you as our guest. Kind regards, Claudio Bono General Manager

1 out of 5
Was rudely greeted by front desk staff. Brought a dirty ice bucket and scooper to the front desk asking for a new one, they responded by bringing me back the dirty equipment and saying they didn't have new ones. Said stains and crumbs were still in the bucket

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by General Manager

Thank you for being our guest. We apologize you did not experience the best from some of our front desk associates. Your feedback has been shared with our entire staff to make sure we are consistent with our service delivery. Also, we have asked our housekeeping team to make sure we are more diligent moving forward. We hope we have the opportunity to make a much better impression on a future stay. Kind regards, Claudio Bono, General Manager

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Cupertino Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free. This 3.5-star Cupertino hotel is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sunnyvale Station (5.4 km / 3.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cupertino Hotel offers 128 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Cupertino hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.

Cupertino Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night, plus a deposit of USD $250.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet deposit: USD $250.00 per stay
  • Pet fee: USD 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cupertino Inn
  • Cupertino Hotel Cupertino
  • Cupertino Hotel Hotel
  • Cupertino Hotel Cupertino
  • Cupertino Hotel Hotel Cupertino

You should know

  • Cupertino Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.