Skip to main content
Beginning of main content
4.8 out of 5

"The facilities are a little outdated but very nostalgic. The Chalet had a retro feeling and the stay was quite comfortable and enjoyable. " More

By a verified traveler on Tue 06 Oct 2020

Enter dates to see availability

Hotel Description

Motel near Black Hills National Forest in Custer

In Custer

Within 2 miles (3 km) of this Custer motel, you'll find Black Hills National Forest and Rocky Knolls Golf Course. Custer State Park and Crazy Horse Memorial are also within 6 miles (10 km).

Free perks

Free self parking is available and the motel's front desk is staffed around-the-clock. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A garden, a picnic area, and luggage storage are also on offer.

Free WiFi, flat-screen TVs

The 16 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and hair dryers. Showers and free toiletries are also available.

Classic Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Apartment, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Cabin, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Quadruple Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Chalet Motel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chalet Motel

Couples (3)
4 out of 5
The facilities are a little outdated but very nostalgic. The Chalet had a retro feeling and the stay was quite comfortable and enjoyable.

Posted by , from Saint Louis, MO on Oct 6, 2020

Was this review helpful to you?
Comment from Hotel Management

Oct 7, 2020 by Chalet Motel

Thanks so much for staying with us and for taking the time to provide feedback about your experience. We appreciate your business and wish you safe travels ahead.

5 out of 5
This was our favorite place to stay on our Black Hills trip. Really quaint old “motor inn” in the original sense of the word. Very well priced and friendly. Our room was still to be updated with a very cramped bathtub and toilet room, but a spacious sink. Good frig, plenty of room. Good coffee, muffins, yogurt in morning. The surprise for us is the expertise of the owner who had a high level job with a big national hotel chain before buying her own place. The town of Custer is really fun. Good dining, local museum, great grocery store. Great location for your Black Hills (and before or after Yellowstone) adventures. We met many interesting guests here (because we enjoy these interactions; you can easily keep to yourself), including from Canada and England.

Posted by on Dec 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 12, 2019 by Chalet Motel

Thanks so much for staying with us and for taking the time to share your experience. We really appreciate your kind words and wish you happy travels in your future.

5 out of 5
This is the greatest group of people I have ever dealt with. During my stay, I hit a deer and destroyed my rental car. One of the staff actually gave me a ride back to the airport to get another rental car. That is the very definition of going above and beyond.

Posted by , from Michigan on Aug 27, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 3, 2019 by Chalet Motel

Thank you for choosing our place for your recent stay in Custer. We really appreciate your business, and we were so happy to assist you. That's what we are here for. Best wishes to you in your future travels.

5 out of 5
We loved the small community feel of the Chalet! Everyone was so friendly and welcoming! We will totally recommend this place to everyone!

Posted by on Jul 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 12, 2019 by Chalet Motel

Thanks so much for staying with us. We really appreciate your business and you taking the time to share your experience with us. We hope to see you again sometime.

Renovations + Closures

The property is closed between October 01 and April 30.

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Chalet Motel also features a garden and a picnic area. Free self parking is available. This Custer motel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Chalet Motel offers 16 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 20 lbs

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chalet Motel Custer
  • Chalet Motel Custer
  • Chalet Custer
  • Motel Chalet Motel Custer
  • Custer Chalet Motel Motel
  • Chalet
  • Motel Chalet Motel
  • Chalet Motel Motel
  • Chalet Motel Custer
  • Chalet Motel Motel Custer
url importing http://travel.travelocity.com/Custer-Hotels-Chalet-Motel.h33915868-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Custer-Hotels-Chalet-Motel.h33915868-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Custer-Hotels-Chalet-Motel.h33915868-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.