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5.0 out of 5

"Very nice experience. Staff very helpful, friendly and knowledgeable. Beautiful grounds. Excellent breakfasr with many local food options. Easy a ... " More

By a verified traveler on Sat 01 Jul 2023

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Hotel Description

4.5-star beach hotel near An Bang Beach

City center stay

Within a 10-minute walk of the hotel, you'll find Song Hoai Square and Hoi An Night Market. Phung Hung Old House and Chua Cau are also within half a mile (1 km).

Poolside dining

This luxury hotel features a full-service spa, 2 outdoor pools, and a restaurant. Families will appreciate the children's pool, complimentary bicycles, and babysitting. Enjoy the gym and perks like free valet parking and a free beach shuttle.

Deluxe Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Apr 4 - Apr 5

Executive Suite, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Connecting Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Grand Double Room (Pool & River View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Triple Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

RiverTown Hoi An Resort & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for RiverTown Hoi An Resort & Spa

Family (1)
5 out of 5
Very nice experience. Staff very helpful, friendly and knowledgeable. Beautiful grounds. Excellent breakfasr with many local food options. Easy access to old town.

Posted by , from PARKER on Jul 1, 2023

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Comment from Hotel Management

Jul 3, 2023 by Trong Tran (Ms.) Front Office Talent

Xin chao Lilly,Warmest greeting from River Town resort and spa.Thank you very much for taking the time to share your stay at our resort. It is always a pleasure to receive positive feedback like yours. Your hearty comments create a great motivation for us to always keep trying our utmost to improve day by day, to deliver our customers the highest level of service.We do hope that we will be fortunate enough to welcome you again to River Town resort and spaKind Regards,Trong Tran (Ms.)Front Office Talent

Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At RiverTown Hoi An Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Hoi An hotel.

  • 77 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

RiverTown Hoi An Resort & Spa offers 77 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Soul Restaurant - This poolside restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site

Spa Services

Lemongrass Spa has 1 treatment room. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at RiverTown Hoi An Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • One child stays free
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 400000 for adults and VND 300000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hoi River Town Hotel
  • Life Heritage Hoi An
  • Life Heritage Hotel Hoi An
  • Life Resort Hoi
  • Ann Retreat Resort Spa
  • Hoi An River Town Hotel
  • RiverTown Hoi An Resort Spa
  • Rivertown Hoi An & Spa Hoi An
  • RiverTown Hoi An Resort & Spa Hotel
  • RiverTown Hoi An Resort & Spa Hoi An
  • RiverTown Hoi An Resort & Spa Hotel Hoi An

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.