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"Overall ok. A few issues - roaches in bathroom, key failed twice and had to get reset, hot food was dry and not eatable and front desk not maned for 1 ... " More

By a verified traveler on Tue 15 May 2018

Hotel Description

Hotel perfectly located for exploring McKinney

Heart of McKinney

You'll find Collin College and Collin County Courthouse within 3 miles (5 km) of this hotel. Heard Craig Center for the Arts and McKinney Repertory Theatre are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and onsite conference space. A fireplace in the lobby and a safe deposit box are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 63 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$81* Per night/room Jan 27 - Jan 28

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites McKinney-Allen ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites McKinney-Allen

Everyone (8) Family (1)
1 out of 5
We had extenuating circumstances that made it impossible for us to stay at that hotel and they would not cancel our reservation, even though we made it less than 20 minutes before visiting the property and discovering that it would not meet our needs. We will not use Travelocity again.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 27, 2019 by Hotel Manager

Dear Guest, Thanks for commenting. I’m sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously. Sincerely, Hotel Manager

4 out of 5

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 27, 2019 by Hotel Manager

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

5 out of 5
Very easy to find and close to restaurants and shopping.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 3, 2019 by Hotel Manager

Dear Guest, Thanks for your nice comments. We are pleased that our location was convenient for you as it was close to your restaurant and shopping. We’ll be here for you when you need us again. Sincerely, Hotel Manager

4 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 3, 2019 by Hotel Manager

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

2 out of 5
Front desk person was rude and unprofessional. The blow dryer didn’t work and we couldn’t get a replacement.

Posted by on May 16, 2018

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Comment from Hotel Management

May 18, 2018 by Hotel Manager

Dear Guest, Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, Front desk staff received additional training in the courteous, helpful manner in which they are to treat our valued guests. We will take your comments about blow dryer into consideration and make sure issue is been resolved as soon as possible. We do hope you will give us another chance as we will definitely improve our services. Sincerely, Hotel Manager

3 out of 5
Overall ok. A few issues - roaches in bathroom, key failed twice and had to get reset, hot food was dry and not eatable and front desk not maned for 15 minutes.

Posted by on May 15, 2018

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Comment from Hotel Management

May 20, 2018 by Hotel Manager

Dear Valued Guest, We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. Sincerely, Hotel Manager

5 out of 5

Excellent stay

The staff was very friendly and helpful. Xxxxxxxxxxxxxxxxx

Posted by on May 16, 2017

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Comment from Hotel Management

Jul 3, 2017 by Oscar Rodriguez.

We would personally like to thank you for taking the time to let us know the experience you had during your stay and thank you for the great score. We wish you safe travels and hope you will give us another chance to better serve you next time you are in town. Best regards,

5 out of 5

Great hotel awesome staff will stay again

It was perfect will stay again on my next trip to Mckinney!

Posted by , from Sidney, NY on Oct 5, 2015

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5 out of 5

Clean Hotel, Nice Staff

Location: There is a Kroger within walking distance (about 1/2 mile away). Many other restaurants and fast food.
Arrived around the check in time and was asked what floor we would prefer. Room was cozy and sitting area was separated by a small divider. Plenty of plug ins for electronics and they even had a plug hub with USB ports for charging on the desk. Many other hotels I have been to it was a fight to find plugs for my cell phone and tablet. Had relatives come a day later and the manager was able to get them into a room close by per our request. Breakfast was good. Bagels, toast, cereal, muffins, sausage, eggs, yogurt, fruit, and make your own waffles. All complementary. Plus several types of juice. Check out was simple.

Posted by , from Lewisville TX on Aug 9, 2015

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5 out of 5

everything was great

was real pleased

Posted by on Sep 18, 2008

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About the Comfort Suites McKinney-Allen

Location 1590 N Central Expy, McKinney, TX 75070

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly Comfort Suites McKinney-Allen also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This McKinney hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Built in 2002
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dallas, TX (DFW-Dallas-Fort Worth Intl.) (59.7 km / 37.1 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites McKinney-Allen offers 63 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This McKinney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Hotel Names

  • Comfort Suites Hotel McKinney
  • Comfort Suites McKinney
  • Comfort Suites McKiney-Allen Hotel McKinney
  • Comfort Suites McKiney-Allen Hotel
  • Comfort Suites McKiney-Allen McKinney
  • Comfort Suites McKiney-Allen
  • Comfort Suites McKinney-Allen Hotel
  • Comfort Suites McKinney-Allen
  • Comfort Suites Mckinney Allen
  • Comfort Suites McKinney-Allen Hotel
  • Comfort Suites McKinney-Allen McKinney
  • Comfort Suites McKinney-Allen Hotel McKinney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.