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Crowne Plaza Dallas Market Center, an IHG Hotel

3.5-star property
7050 Stemmons Freeway, Dallas, TX 1-855-201-7819
3.9 out of 5
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See all 9 travelocity Reviews

"Pleasant and helpful staff. " More

By a verified traveler on Tue 19 Jul 2022

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Hotel Description

3.5-star hotel near Dallas Market Center

Medical District stay

Your stay at this Medical District hotel places you within 2 miles (3 km) of University of Texas Southwestern Medical School and UT Southwestern Medical Center. Dallas Market Center and Parkland Memorial Hospital - UT Southwestern are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Jun 13 - Jun 14

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Worklife)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View (Worklife)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Dallas Market Center, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Dallas Market Center, an IHG Hotel

Everyone (6) Couples (1) Family (2)
1 out of 5
The check in line was insane with only 1 guy working the desk. Our 1st room smelled strongly of weed. The second room was directly across the hall from an open door with old mattresses and dirty sheets piled into the hallway. Gross. Overpriced for the area and really disappointing. Parking lot felt unsafe.

Posted by , from JONES on Oct 16, 2022

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Comment from Hotel Management

Oct 18, 2022 by Crowne Plaza Meeting Director

We appreciate the feedback. Thank you for bringing this to our attention, as we will address the issues you've mentioned to better service our guests.

4 out of 5
Pleasant and helpful staff.

Posted by on Jul 19, 2022

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Comment from Hotel Management

Jul 19, 2022 by Crowne Plaza Meeting Director

We do appreciate your feedback, as they serve the purpose to help us grow. I'm happy to see you had a great stay here at the Crowne Plaza. We hope to be of service to you again, in the future.

5 out of 5

Posted by on Mar 27, 2022

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2 out of 5
Bathroom door had nails coming out. It is a very used and older hotel. Pictures and reviews were way better than reality!!!

Posted by on Nov 21, 2021

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5 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 28, 2021 by Jeremy Johnson Director of Sales and Marketing

Thank you !! Please come back and see us

3 out of 5
Older building (1960-70s). Lots of homeless meandering through area and parking lot with parking lot signs warning of break-in risk. Inside building was clean. Hair dryer missing in room (stolen?). Restaurant in building closed. No breakfast options. Expensive for lack of amenities.

Posted by on May 18, 2021

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5 out of 5

Posted by on Nov 18, 2019

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5 out of 5

Posted by on Jul 22, 2019

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5 out of 5

Posted by on Jul 14, 2019

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About the Crowne Plaza Dallas Market Center, an IHG Hotel

Location 7050 Stemmons Freeway, Dallas, TX 75247

Renovations + Closures

The property is closed between February 1 and February 2.

The following facilities are closed on Sunday and Monday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Crowne Plaza Dallas Market Center, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Dallas Market Center, an IHG Hotel. Free self parking is available. This 3.5-star Dallas hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 20 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Dallas Medical-Market Center Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Dallas Market Center, an IHG Hotel offers 354 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs. This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Bristol Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle pickup service from Lovefield Airport only.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8–16 per person
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 75 for check-in between 1:00 PM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dallas Market Center
  • Crowne Plaza Hotel Dallas Market Center
  • Dallas Market Center Crowne Plaza
  • Crowne Plaza Dallas Market Hotel Dallas
  • Dallas Crowne Plaza
  • Crowne Plaza Dallas Market Center Hotel

You should know

  • Pool access available from 11:00 AM to 11:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.