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"The check in girl was nice and all other employees accept the restaurant supervisor at the cash register. Everything was clean and the hotel was very ... " More

By a verified traveler on Sun 16 Jun 2019

Hotel Description

3.5-star hotel near Galleria Dallas

City center stay

You'll find Galleria Dallas and Addison Circle Park within 3 miles (5 km) of this hotel. Celestial Park and Quorum Park are also within 3 miles (5 km).

Free area shuttle

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 428 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. 24-hour room service, hair dryers, and safes are also available.

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Crowne Plaza Dallas Near Galleria-Addison ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Dallas Near Galleria-Addison

Everyone (12) Couples (2) Business (1) Family (4)
5 out of 5

Posted by on Nov 12, 2019

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1 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 7, 2019 by Brian A.

Thank you for your review.

5 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Brian A.

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.

5 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 21, 2019 by Brian A.

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.

2 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Brian A.

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison and for sharing your opinions. We appreciate the feedback and wish you the best.

4 out of 5
The check in girl was nice and all other employees accept the restaurant supervisor at the cash register. Everything was clean and the hotel was very classy. I enjoyed my stay. Only negative was the parking fees that are pretty ridiculous espeicially for Addison. They should consider cutting that out. More people would stay at your hotel and stay longer if it weren't for parking fees.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Brian A.

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison and for sharing your experience. We appreciate the feedback and wish you many happy returns.

5 out of 5
The property was well maintained. The best part was the check-in staff. The guy was very pleasant and friendly.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by Brian A.

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison and for sharing your experience. We appreciate the feedback and wish you many wonderful returns.

1 out of 5
There was blood on the shower certain, what looked to be dried semen on on of the beds bed skirts, floor wasn’t vacuumed and the bathroom wallpaper was ripped and the ceiling was very patchy. Looked like I was at a motel 6

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Brian A.

Dear Anonymous, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison and for sharing your opinions. We appreciate the feedback and will give each item the attention that is warranted. Thank you again for staying and we wish you the best.

5 out of 5
Everything was awesome. Room was above all that I expected. One of the best properties I've ever stayed at.

Posted by on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by Brian A.

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison and for sharing your experience. We appreciate the feedback and wish you many happy returns.

2 out of 5
The phones in our room did not work. A serviceman came but could not fix them during our stay. We were at the back of the property on the second floor very long way to have to go to order room service or to get a valet to bring vehicle up. Had to go to the bar to get the bartender to take room service order and take to kitchen. Our food was excellent. The bed was very lumpy, and the blanket was extermely heavy and hard feeling. The controls on the AC did not work so the fan was on high and very loud when it came on, waking us up off and on all night long. The restruant was closed which was kind of a surprise. This was an "Executive King Suite" glad I wasn't paying the normal price.

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Brian A.

Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Near Galleria Addison, and for sharing your experience. We are so sorry to hear about the problems with your telephone, which caused you so much distress, and that you did not feel that we met your needs with the exemplary service we usually give to all of our guests. Thank you again for staying with us and we wish you the best.

About the Crowne Plaza Dallas Near Galleria-Addison

Location 14315 Midway Rd, Addison, TX 75001

Renovations + Closures

This property is closed from June 1 2020 to September 30 2020 (dates subject to change).

Property Features

Crowne Plaza Dallas Near Galleria-Addison offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 32,000 square feet (3 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Dallas Near Galleria-Addison. An area shuttle within 3 mi and a shopping center shuttle are free. For a fee, parking is available. This 3.5-star Addison hotel is smoke free.

  • 1 building
  • 428 guestrooms or units
  • 4 levels
  • 32,000 sq ft of conference space
  • 3 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (26.4 km / 16.4 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Crowne Plaza Dallas Near Galleria-Addison offers 428 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Addison hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

McArthurs Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Atrium Lounge - Onsite lobby lounge.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17 and USD 18 per person (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 22 per night
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dallas Galleria-Addison
  • Crowne Plaza Dallas Galleria-Addison Hotel
  • Crowne Plaza Hotel Dallas Galleria-Addison
  • Dallas Crowne Plaza Hotel
  • Crowne Plaza Hotel Dallas Near Galleria Addison
  • Crowne Plaza Dallas Near Galleria-Addison Hotel
  • Crowne Plaza Dallas Near Galleria-Addison Addison
  • Crowne Plaza Dallas Near Galleria-Addison Hotel Addison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.