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4.4 out of 5

"good food and drinks! No guide for the tv which was hard to find channels. " More

By a verified traveler on Mon 01 Mar 2021

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Hotel Description

3-star hotel perfect for exploring Richardson

Heart of Richardson

You'll find University of Texas at Dallas and Collin Creek Mall within 3 miles (5 km) of this hotel. Also, WellBridge Healthcare Greater Dallas is within 3 miles (5 km) and ArtCentre of Plano is within 6 miles (10 km).

Renovated in 2021

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking and a free area shuttle.

Free wired Internet, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 125 guestrooms also offer free wired Internet and LCD TVs with satellite channels. Other amenities include WiFi, room service, and free local calls.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Oct 26 - Oct 27

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Mobility & Hearing Accessible (bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Dallas Richardson ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Dallas Richardson

Everyone (2) Business (1) Couples (2) Family (3)
5 out of 5
good food and drinks! No guide for the tv which was hard to find channels.

Posted by on Mar 1, 2021

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5 out of 5
Everything was clean, staff was helpful and friendly, and the room came with a microwave.

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jun 29, 2020 by A

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

2 out of 5

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 25, 2019 by A

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

5 out of 5
The staff was excellent and friendly. Very helpful. I would stay there again.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by A

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

5 out of 5
The hotel was very nice. The entire staff was pleasant and accommodating. Great hotel!

Posted by on Mar 22, 2019

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Comment from Hotel Management

Mar 24, 2019 by A

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

5 out of 5

Fun

Everything was clean, and the staff was nice. I would definitely stay here again. We loved our visit

Posted by on Oct 10, 2016

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Comment from Hotel Management

Jan 10, 2017 by Terry Martinez

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see your stay was a good one. We hope to welcome you back soon!

5 out of 5

Nice hotel for business trips

Nice room. Food was good at their restaurant. Noisy A/C and fridge

Posted by on Jun 24, 2015

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Comment from Hotel Management

Jul 8, 2015 by Terry Martinez

Many thanks for the feedback, and we appreciate you choosing our hotel. Glad to see you enjoyed your stay, although I'll have my engineer look into the noise issues with the AC and mini fridge. Thanks again and we hope to see you again soon!

4 out of 5

Bed and frig

Pros: Free Internet, Quiet
We didn't know about the adjustable bed till we complained about it when we were leaving. Please install a refrigerator with a freezer so we can re-freeze ice packs we use for our coolers.

Posted by , from Houston, Texas on Sep 11, 2011

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5 out of 5

Great 3 star hotel

This hotel definitely exceeded my expectations. The staff was very friendly and helpful. The hotel lobby is lovely and the rooms was clean. I was only there for one night as I attended a nearby festival. The hotel had shuttle service available to take us to the festival grounds which was a great service. The hot made-to-order breakfast in the morning was very good and the wait staff was courteous and responsive.

Posted by on May 24, 2010

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3 out of 5

Decent Lodging

We liked almost everything about this hotel except for the fact that they would not store our bags before checking in or after checkout. They told us that the police had advised them not to. We arrived early and would have liked to left our luggage so that we could sight see.

Posted by on Aug 29, 2006

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Property Features

Hilton Garden Inn Dallas Richardson offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2520 square feet (234 square meters) and includes a conference center. A terrace, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Dallas Richardson. A free area shuttle within 5 miles is available. Self parking is free. A complete renovation of Hilton Garden Inn Dallas Richardson was completed in July 2021. This 3-star Richardson hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 2520 sq ft of conference space
  • 234 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. This Richardson hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Dallas Hotel Richardson
  • Hilton Garden Inn Dallas Richardson
  • Hilton Garden Inn Richardson
  • Hilton Garden Inn Richardson Dallas
  • Hilton Garden Inn Dallas / Richardson Hotel Richardson
  • Hilton Garden Inn Dallas Richardson Hotel
  • Hilton Garn Dallas Richardson
  • Hilton Dallas Richardson
  • Hilton Garden Inn Dallas Richardson Hotel
  • Hilton Garden Inn Dallas Richardson Richardson
  • Hilton Garden Inn Dallas Richardson Hotel Richardson

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.