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Holiday Inn Plano - The Colony, an IHG Hotel

3-star property
4301 Paige Road, The Colony, TX 1-855-201-7819
4.3 out of 5
Very good!
See all 15 travelocity Reviews

"Nice, clean, and conveniently located near stores and restaurants " More

By a verified traveler on Tue 21 Sep 2021

Points Of Interest

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Hotel Description

3-star hotel near Grandscape

In suburbs

At this The Colony hotel, you'll be within half a mile (1 km) of Grandscape and 6 miles (10 km) of Legacy West. The Shops at Legacy and Ford Center at The Star are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Mar 26 - Mar 27

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Plano - The Colony, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Plano - The Colony, an IHG Hotel

Everyone (8) Family (3)
5 out of 5

Posted by on May 15, 2022

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Comment from Hotel Management

Oct 14, 2022 by FJ

Dear Susan,This 5 out 5 review is great and thank you for giving us your feedback. We love to have you back.

5 out of 5

Posted by on Sep 25, 2021

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Comment from Hotel Management

Oct 14, 2022 by FJ

Yes we love to see these 5 out of 5 reviews. Thank you Jesus for leaving us a PERFECT review.

5 out of 5
Nice, clean, and conveniently located near stores and restaurants

Posted by , from Griffith on Sep 21, 2021

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Comment from Hotel Management

Sep 22, 2021 by Front Desk Team

Angela Thank you for your 5 star review of Holiday Inn Plano - The Colony. We hope to see you again soon!

5 out of 5
The desk attendant, India, was so sweet!! Everything we needed was there and the room was in great condition!!

Posted by , from DOLTH on Sep 7, 2021

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Comment from Hotel Management

Sep 12, 2021 by Sandra Scanlan-Operations Manager

Thank you so much for your feedback and kind words for our staff member. We appreciate the review and hope to have you back again soon!

1 out of 5
I have to change hotels and they put me in a room where a party was and i could not sleep.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Oct 14, 2022 by FJ

Thank you for your valued feedback and I hope to see you back soon.

5 out of 5
everything was perfect

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 26, 2021 by General Manager

Thank you for your recent stay at Holiday Inn Plano - The Colony and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to our exciting area. Sincerely, Robert McGuire, General Manager

5 out of 5

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 29, 2021 by General Manager

It was a pleasure having you as our guest at Holiday Inn Plano - The Colony. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Robert McGuire General Manager

5 out of 5
Staff were helpful and friendly. Convenient location.

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by General Manager

We appreciate you letting us know our team went over and above in handling your requests. We are also glad you were especially pleased with our ideal location. It was a pleasure having you as our guest, and we look forward to welcoming you back to Holiday Inn Plano - The Colony whenever your travels bring you to our area. Sincerely, Robert McGuire General Manager

3 out of 5
A few issues shower never got hot and even though they advertise free breakfast its not breakfast it consisted of fruit and pop tarts....at least ihop was a far drive

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 10, 2021 by General Manager

Thank you for writing a review. We are happy your overall stay was a pleasant one. However, we regret that we did not meet some of your expectations. We value your feedback and hope you will stay with us again. Sincerely, Robert McGuire, General Manager

5 out of 5

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 5, 2020 by General Manager

Thank you for rating your stay at Holiday Inn Plano - The Colony. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Robert McGuire, General Manager

About the Holiday Inn Plano - The Colony, an IHG Hotel

Location 4301 Paige Road, The Colony, TX 75056

Property Features

Holiday Inn Plano - The Colony, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 1321 square feet (123 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Plano - The Colony, an IHG Hotel. Free self parking is available. This 3-star The Colony hotel is smoke free.

  • 122 guestrooms or units
  • 4 levels
  • 1321 sq ft of conference space
  • 123 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Plano - The Colony, an IHG Hotel offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Colony
  • Plano The Colony, An Ihg
  • Holiday Inn Plano The Colony
  • Holiday Inn Plano - The Colony, an IHG Hotel Hotel
  • Holiday Inn Plano - The Colony, an IHG Hotel The Colony
  • Holiday Inn Plano - The Colony, an IHG Hotel Hotel The Colony

You should know

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.