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4.2 out of 5

"I got to check in early with no extra charge . Staff was friendly and helpful. " More

By a verified traveler on Tue 03 Mar 2020

Hotel Description

3-star hotel near Allen Premium Outlets

In shopping district

Within 3 miles (5 km) of this hotel, you'll find Allen Premium Outlets and Allen Event Center. Texas Health Presbyterian Hospital Allen and Hydrous Wake Park are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like daily breakfast and free self parking.

Free Internet, kitchens

The 114 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and LCD TVs with cable channels.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$76* Per night/room Oct 22 - Oct 23

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 bedroom/2 bath suite (KG + QQ)

Bed Count 1 King Bed Maximum Occupancy 9 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Homewood Suites Dallas Allen ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites Dallas Allen

Everyone (5) Couples (1) Family (1)
4 out of 5
I got to check in early with no extra charge . Staff was friendly and helpful.

Posted by on Mar 3, 2020

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3 out of 5
Breakfast offerings were good and included fresh berries. Property would not be good for those with allergies. The rooms had strong odor of cleaning products and stairwell as well as entry smelled of cigarette smoke even though the property was non-smoking.

Posted by on Jan 23, 2020

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4 out of 5
I liked the suite set up. Very roomy in each room. Breakfast was very nice. Eggs were real!! Good fruit options.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 10, 2019 by General Manager

Thank you for your recent stay. I am glad you had a memorable stay at Homewood suite

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 14, 2019 by General Manager

Thank you for your recent visit to Homewood suite in Allen, TX We appreciate your business!

5 out of 5

Perfect for our needs!

We were taking the entire family to Texas for reunion. The suite we reserved was perfect. We had two separate bedrooms and baths, including living and kitchen space. It was such a nice Hotel. The staff was friendly and we had a wonderful breakfast every morning! We enjoyed time by the pool and I even had time to use the laundry room to keep up with our laundry. We would definitely come back.

Posted by on Mar 29, 2017

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5 out of 5

Very nice room and facilities

Pros: Very clean, nicely appointed, and well maintained.
Cons: Real eggs.
Location: Located in Allen. We have family there, so this location was optimal for us.
We stayed one night (over the weekend). Even thought the hotel is located on busy Central Expressway, our room was very quiet and comfortable. We had a little trouble deciphering the symbols on the thermostat, but a quick web search to find the operating instructions got us squared away. The breakfast was good, except for the texture of the scrambled eggs (what do they really make those out of?).

Posted by , from New Braunfels, TX on Sep 14, 2015

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Comment from Hotel Management

Sep 25, 2015 by Adrian Sugars

Many thanks for the feedback, Mike, and we appreciate you choosing our hotel. I'm glad to see your stay with us was, overall, a pleasant one, and that you enjoyed a quiet, comfortable experience. We hope to welcome you back soon!

4 out of 5

Teacher friends enjoying a night of R&R.

Pros: We were very pleased with the hotel room accommodations, facilities, cleanliness, etc.
Cons: Room wasn't ready - had to wait about 30 minutes. Attendant struggled with answering questions and communication - very reserved. Shy?
Location: Excellent location and easy to get to shopping and eating places.
Excellent room which included topnotch cleanliness and comfort. Everything was quite pleasant other than the initial contact with the front personnel. Even though we'd preregistered and we arrived after 3 p.m., the room wasn't prepared and we had to wait about 30 minutes. The sweet girl up front struggled with communicating with us concerning the struggle with getting our room. After this initial contact - all went very well. It was a wonderful experience.

Posted by , from TX on Aug 2, 2015

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Comment from Hotel Management

Aug 6, 2015 by Adrian Sugars

Many thanks for your feedback, J, and we appreciate you choosing our hotel. While I'm glad to see that your stay with us was a good one, I do apologize for your having to wait to check-in to your room, despite arriving on time. I've forwarded your comments to my team to ensure we're not overlooking any opportunities for improvement, and appreciate you bringing this to our attention. Thanks again, and we hope to welcome you back soon!

5 out of 5

The bed was so comfortable I wanted to take it home with me.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, very comfortable bed
The room was exceptional. Greatly exceeded our expectations.

Posted by on Jan 18, 2013

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5 out of 5

Great location, great price, Great Hotel

Pros: Free breakfast, Close restaurants, Free Internet, friendly staff
Very friendly staff all week during our stay. Love the saltwater pool. Hot breakfast every morning, dinner in the evenings Mon-Thu. Clean rooms with full kitchens and lots of room. We really enjoyed our stay. Very close to the outlet mall and lots of places to eat.

Posted by , from Greenville, SC on Jul 8, 2011

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1 out of 5

Not a good hotel for Extended Travelers.

I would not suggest this hotel to extended stay travelers at all. There is a lack of communication between staff. During the stay I had numerous issues with billing and the manager telling me one thing then the assistant manager just doing whatever he wanted to do. The assistant manager authorized a stay using my Hilton reward points but neglected to put it in the computer or inform the staff before he took off for 10 days. I got a call the next day saying payment was needed to continue staying. This hotel is more concerned with money then guest themselves. The staff comes off as friendly but as your stay continues their "friendliness" soon fades away. Housekeeping doesn't clean thoroughly everytime. I was there for 4 months and the room never got dusted once. Communication with housekeeping staff is difficult because of a major language barrier as they mainly speak spanish only. The meals they serve are usually cold. This hotel is not even a year old yet and has major flaws. The window in my room leaked everytime it rained. One time I was out when it was raining and came back to find my floor soaked. I informed the staff and they did not bother to help clean up the mess or even clean the carpets, just gave me extra towels. Maintenance came and looked at it three times. Months had passed and still the window was not fixed. My whole stay I was putting towels up in the window to keep it from soaking the carpet again. The door to my room had problems shutting securely. The hotel key will not always open the outside doors. You have to fiddle with them several times for it to finally open.

Posted by on Jan 9, 2011

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About the Homewood Suites Dallas Allen

Location 455 Central Expy N, Allen, TX 75013

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Homewood Suites Dallas Allen offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 750 square feet (70 square meters). A free area shuttle within 5 mi is available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Homewood Suites Dallas Allen. The hotel can provide a complimentary grocery shopping service and wedding services. Free self parking is available. Smoking is allowed in designated areas at this 3-star Allen hotel.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2010
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (51.3 km / 31.9 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Homewood Suites Dallas Allen offers 114 accommodations with iPod docking stations and safes. Accommodations are furnished with queen sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Pull-out sofa bed
  • IPod dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A 0.75 percent city/local tax will be charged
  • Destination fee: USD 0.75 per accommodation, per stay. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Allen
  • Homewood Suites Dallas Allen
  • Homewood Suites Dallas Hotel Allen
  • Homewood Suites Dallas/Allen Hotel Allen
  • Homewood Suites Dallas Allen Hotel
  • wood Suites Dallas en Hotel
  • Homewood Suites Dallas Allen Hotel
  • Homewood Suites Dallas Allen Allen
  • Homewood Suites Dallas Allen Hotel Allen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.