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4.4 out of 5

"Very nice hotel 👍👍 " More

By a verified traveler on Wed 17 Nov 2021

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Hotel Description

3.5-star hotel near Dallas Farmer's Market

Heart of Dallas

With a stay at this Downtown Dallas hotel, you'll be within half a mile (1 km) of Dallas Farmer's Market and 2 miles (3 km) of Dallas World Aquarium. Sixth Floor Museum and Reunion Tower are also within 2 miles (3 km).

Renovated in 2017

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. WiFi in public areas is free.

Room, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$132* Per night/room Aug 12 - Aug 13

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Dallas Downtown, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Dallas Downtown, an IHG Hotel

Everyone (8) Couples (4) Family (3)
4 out of 5

Posted by , from BROKEN ARROW on Feb 22, 2022

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5 out of 5
Very nice hotel 👍👍

Posted by on Nov 17, 2021

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5 out of 5
N/A

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 26, 2021 by Hotel Indigo Dallas

HI Charase, We greatly appreciate your high rating. Thanks for staying with us.

3 out of 5
$31 Valet is not worth the price. It’s easier and more time efficient to park in the garage across the street. It’s the same garage the valet uses, and will save you 20 minutes of wait time, and costs half the price. Also, the room windows do not block sound very well, wouldn’t recommend if you are a light sleeper or have small children. The club on elm plays loud music.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 22, 2021 by Hotel Indigo Dallas

Hi Dustin, We are truly sorry you did not have the best experience on your last stay with us. Thank you for proving feedback so we can make improvements. Again, we apologize for any inconveniences.

5 out of 5
Great experience!!

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 17, 2021 by Hotel Indigo Dallas

HI Kari, thanks for your high rating. We are delighted you had a great experience with us. See you again :)

4 out of 5

Posted by on Apr 27, 2021

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Comment from Hotel Management

May 25, 2021 by Hotel Indigo GM

Thank you for your 4 out of 5.We hope to see you again.

5 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 25, 2021 by Hotel Indigo GM

Thank you for you 5out of 5 We hope to see you again.

5 out of 5
Nice staycation room was nice clean quite ! Enjoyed my stay valet is a little slow but other

Posted by on Apr 8, 2021

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3 out of 5
Booked a king room and at check in I was given a single handicap room. Very disappointing. Not sure where the miscommunication happened between Travelocity and hotel indigo.

Posted by on Oct 22, 2019

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2 out of 5
I reserve a room thru you guys and I asked for a King bed. When I get there the staff gave me a Handicap room (with a non comfortable shower) with no king bed... When I asked for a room change, they decide and inform me (in 30 seconds¡) that the bed was only "optional" for them and that they didn't have other room to offer... Is the FIRST time in 15 plus years that I have a bad experience using this service¡

Posted by on Sep 24, 2019

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About the Hotel Indigo Dallas Downtown, an IHG Hotel

Location 1933 Main St, Dallas, TX 75201

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Restaurant
  • Bar/lounge

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3188 square feet (296 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hotel Indigo Dallas Downtown, an IHG Hotel. For a fee, parking is available. A complete renovation of Hotel Indigo Dallas Downtown, an IHG Hotel was completed in January 2017. This 3.5-star Dallas hotel is smoke free.

  • 170 guestrooms or units
  • 13 levels
  • 3188 sq ft of conference space
  • 296 sq m of conference space
  • Built in 1925
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Dallas Union Station (1.9 km / 1.2 mi)
  • Metro station: St Paul Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Dallas Downtown, an IHG Hotel offers 170 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Titches Bar and Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 80 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 17 per person (approximately)
  • Valet parking fee: USD 34 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Dallas Downtown
  • Indigo Dallas Downtown
  • Dallas Hotel Indigo
  • Hotel Indigo Dallas
  • Hotel Indigo Dallas Downtown
  • Indigo Dallas Downtown, An Ihg
  • Hotel Indigo Dallas Downtown, an IHG Hotel Hotel
  • Hotel Indigo Dallas Downtown, an IHG Hotel Dallas
  • Hotel Indigo Dallas Downtown, an IHG Hotel Hotel Dallas

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.