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4.4 out of 5

"Great location, a lot of close entertainment and food options. Lunch bag breakfast that are COVID-19 friendly. Great place to stay for a soccer tour ... " More

By a verified traveler on Tue 09 Feb 2021

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Hotel Description

3-star hotel perfect for exploring The Colony

Heart of The Colony

Within a 15-minute walk of the hotel, you'll find Hawaiian Falls The Colony and The Colony Five Star Complex. Legacy West and The Shops at Legacy are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 107 guestrooms offer free WiFi and free wired Internet, as well as LED TVs. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Jan 30 - Jan 31

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (High Floor, 2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Dallas / The Colony ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Dallas / The Colony

Everyone (3) Family (2)
5 out of 5
nice area

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 22, 2021 by Demarcus C.

Good morning Jasmine. Thank you very much for your feedback and for being a valued guest. We hope to see you soon.

2 out of 5
The hotel is fairly new and initial appearance is nice but housekeeping is reduced to once every 3 days. So be prepared to make your own bed, pile dirty towels in the bathroom for 3 days and your from will not be vacuumed for 3 days. I complained and requested daily housekeeping but was told it wasn’t available.

Posted by on Jul 15, 2021

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5 out of 5
Great location, a lot of close entertainment and food options. Lunch bag breakfast that are COVID-19 friendly. Great place to stay for a soccer tournament!

Posted by on Feb 9, 2021

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5 out of 5
Great service and friendly staff. Rooms were clean

Posted by , from Dallas, TX on Aug 17, 2020

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5 out of 5
Loved the breakfast. Loved the area and staff. Loved how the rooms were clean and quiet.

Posted by on Jul 16, 2019

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4 out of 5
Breakfast could have been better food wasn’t fresh n was running low during busy time

Posted by on Jun 16, 2019

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5 out of 5

Nice place

I loved it !!! I really recommend it !! The morning guy too serious not really friendly no smile But the rest of the crew were very awesome!! I think her name was Tamara or like she said someone called Pamela I forgot but the young guy Nd the lady that work 3-11pm were great helpful in everything.. room was greatttt the best room ever very cossy Nd comfy bed the couch was a plus!! I loved it Nd the breakfast was soo good Nd great buffet choices !!! I really recommend u this place now I knoe were I’ll be staying it’s soo worth ur money

Posted by , from california on Nov 28, 2017

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About the Hyatt Place Dallas / The Colony

Location 5200 Memorial Drive, The Colony, TX 75056

Property Features

Hyatt Place Dallas / The Colony offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 22691 square feet (2108 square meters) and includes conference space. A library, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place Dallas / The Colony. Self parking is free. This 3-star The Colony hotel is smoke free.

  • 107 guestrooms or units
  • 22691 sq ft of conference space
  • 2108 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Dallas / The Colony offers 107 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. LED televisions are featured in guestrooms. This The Colony hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pull-out sofa bed
  • LED television
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Dallas / The Colony has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Dallas Colony Hotel
  • Hyatt Place Dallas Colony
  • Hyatt Place Dallas The Colony
  • Hyatt Place Dallas / The Colony Hotel
  • Hyatt Place Dallas / The Colony The Colony
  • Hyatt Place Dallas / The Colony Hotel The Colony

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.