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MainStay Suites Lancaster Dallas South

2.5-star property
3508 N I35-E, Building B, Lancaster, TX 1-855-201-7819
4.7 out of 5
Exceptional!
See all 3 travelocity Reviews

"The room could have been cleaner. Dirty kitchen towel in a drawer and bathroom did not smell like it had been cleaned. Mold in grout in bathtub. Staff ... " More

By a verified traveler on Tue 01 Mar 2022

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Hotel Description

Enjoy free breakfast at this Lancaster hotel

In Lancaster

At this Lancaster hotel, you'll be within 3 miles (5 km) of Grimes Park and 6 miles (10 km) of Methodist Charlton Medical Center. Curtistene S. McCowan Park and Bahama Beach Waterpark are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Suite, Multiple Beds, Accessible, Non Smoking (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$102* Per night/room May 7 - May 8

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible, Non Smoking (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

MainStay Suites Lancaster Dallas South ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for MainStay Suites Lancaster Dallas South

Everyone (1) Couples (1) Family (1)
5 out of 5
The room could have been cleaner. Dirty kitchen towel in a drawer and bathroom did not smell like it had been cleaned. Mold in grout in bathtub. Staff very friendly breakfast was good.

Posted by on Mar 1, 2022

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5 out of 5

Posted by on Aug 23, 2020

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4 out of 5
We could easily hear the guests talking in the next room so didn’t appreciate that. Also there was syrup on the elevator floor and carpet in front of the door on the first story, so we told the front desk and someone tried to clean up but apparently didn’t have the necessary equipment for the job because it stayed sticky through the next day. Otherwise the hotel was decent.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Chrystal D

Dear Guest, Feedback such as yours helps us to make improvements to make an enjoyable stay for all of our guest. I apologize that we failed to exceed your expectations and I hope that you will come back and visit us so that we can provide an exceptional stay. Chrystaline Davis General Manager

About the MainStay Suites Lancaster Dallas South

Location 3508 N I35-E, Building B, Lancaster, TX 75134

Property Features

MainStay Suites Lancaster Dallas South offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly MainStay Suites Lancaster Dallas South also features a picnic area, coffee/tea in a common area, and laundry facilities. Self parking is free. This Lancaster hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

MainStay Suites Lancaster Dallas South offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MainStay Suites Lancaster Dallas South Hotel
  • MainStay Suites Dallas South Hotel
  • MainStay Suites Dallas South
  • MainStay Suites Lancaster Dallas South Hotel
  • MainStay Suites Lancaster Dallas South Lancaster
  • MainStay Suites Lancaster Dallas South Hotel Lancaster

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.