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4.8 out of 5

"It seemed a little strange to me that there was only 1 person handling check-ins during such a busy time of the day (9:45PM). Also, the parking space ... " More

By a verified traveler on Sat 22 Aug 2020

Hotel Description

4-star spa hotel near Irving Convention Center

In suburbs

Your stay at this Las Colinas hotel places you within 2 miles (3 km) of Irving Convention Center and University of Dallas. Also within 9 miles (15 km) are University of Texas Southwestern Medical School and Frontiers of Flight Museum.

Poolside dining

A full-service spa, 2 restaurants, and a 24-hour fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 23 conference rooms, laundry service, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 421 guestrooms also offer WiFi and LCD TVs with satellite channels. Wired Internet, minibars, and room service are also available.

Suite, 1 King Bed (Mandalay Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed (Parlor Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Las Colinas Hotel ratings based on 15 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Las Colinas Hotel

Everyone (7) Couples (4) Family (4)
5 out of 5

Posted by on Sep 13, 2020

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Comment from Hotel Management

Sep 16, 2020 by Kelly

Thank you for taking the time to leave us a perfect review!

4 out of 5
It seemed a little strange to me that there was only 1 person handling check-ins during such a busy time of the day (9:45PM). Also, the parking spaces are ridiculously narrow, even for compact car ones. Other than that, the hotel seems great. The view was nice.

Posted by , from Fort Worth, TX on Aug 22, 2020

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Comment from Hotel Management

Aug 24, 2020 by Kelly

Hi Jared - Thank you for sharing your feedback with us. We are glad to hear that you had a good stay and enjoyed the view.

3 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Omni Mandalay Hotel

Thank you for taking time to provide a rating. If you experienced issues during your stay we encourage you to reach out directly so we may address them. We appreciate you and look forward to welcoming you back soon.

5 out of 5
Everything was nice. Customer service was great. Will be back

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Taylor, Assistant Front Office Manager

Thank you for staying with us! We appreciate your feedback!

5 out of 5
I stay there at least twice a year perfect vacation spot

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by Kelly Theus

Thank you so much for the positive remarks! We look forward to seeing you on your next visit!

5 out of 5
Nice location and clean facility with good service

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by Front Office Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very peaceful, beautiful pool and area. Food prices very expensive at hotel.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Omni Mandalay Hotel

Thank you for your kind rating - we look forward to having you back soon.

5 out of 5
very nice area very nice staff. rooms were clean but a little dated.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 18, 2019 by Omni Mandalay Hotel

Thank you for your rating and kind comment. Our staff is dedicated to providing you with an excellent stay. We appreciate you and look forward to having you return as our guest soon.

5 out of 5
Close to restaurants and desired location. They always have delicious red apples at the concierge desk.

Posted by , from Utah on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by Omni Mandalay Hotel

Thank you for your kind feedback. We look forward to having you return as our guest soon!

5 out of 5
I liked the pool and pool staff! Check in was a little slow.

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Omni Mandalay Hotel

Thank you for your feedback. We appreciate your loyalty as an Omni guest. Please visit our Facebook page for fun, summer stay packages.

Property Features

Omni Las Colinas Hotel offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces. Event space at this hotel measures 31000 square feet (2880 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Omni Las Colinas Hotel . A free area shuttle within 3 miles is available. Self parking is free. This 4-star Irving hotel is smoke free.

  • 421 guestrooms or units
  • 28 levels
  • 2 dining venues
  • 31000 sq ft of conference space
  • 2880 sq m of conference space
  • Built in 1982
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (17.6 km / 10.9 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Omni Las Colinas Hotel offers 421 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.

Flossies - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

LRH Restaurant & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Over the Counter - This coffee shop serves breakfast, lunch, and light fare. Open daily.

The Lakehouse Waterfront - This cocktail bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Mokara Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 23 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25.00 per stay
  • In-room microwave fee: USD 25.00 per day
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Las Colinas Omni
  • Las Colinas Omni Hotel
  • Omni Las Colinas
  • Irving Omni
  • Omni Hotel Irving
  • Omni Irving
  • Omni Las Colinas Hotel Hotel
  • Omni Las Colinas Hotel Irving
  • Omni Las Colinas Hotel Hotel Irving

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.