Skip to main content
Beginning of main content

"As a whole, the property is pretty run down. Windows on doors had fingerprints all over and lobby bathroom was dirty. Our room was fairly clean. Beds ... " More

By a verified traveler on Wed 03 Jul 2019

Enter dates to see availability

Hotel Description

Family-friendly stay near Shops at Willow Bend

In Plano

Within 6 miles (10 km) of this Plano hotel, you'll find Shops at Willow Bend and University of Texas at Dallas. Arbor Hills Nature Preserve is within 6 miles (10 km) and The Shops at Legacy is within 9 miles (15 km).

Renovated in 2018

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Non Smoking, Bathtub (Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Roll-in Shower, Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Bathtub (Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn Plano-North Dallas ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn Plano-North Dallas

Everyone (3) Couples (1) Family (2)
1 out of 5

Posted by on Feb 28, 2021

Was this review helpful to you?
3 out of 5
As a whole, the property is pretty run down. Windows on doors had fingerprints all over and lobby bathroom was dirty. Our room was fairly clean. Beds comfortable . Fitness room very dirty and both treadmills were not working properly. Equipment outdated. Breakfast was good but one day the oatmeal was not cooked. The WORST thing was the smoking area was right outside the front door.Literally has ashtrays on either side of doors. Guests and employees lighting up so we had to walk through the smoke. Being from California where smoking is prohibited in most public places this was a shock.

Posted by on Jul 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 15, 2019 by Candice Jones, Front Office Manager

Thank you for taking the time to complete our survey. We are delighted that you found some aspects of our hotel and staff to your liking. Based on the additional scores I know that we have some areas to work on internally. These are the opportunities that we look for that allow us to correct what is not working well for our guests’ experience. We hope that you will stay with us again in the near future. We hope that next time we can truly "WOW" you with our Hamptonality!!!!!

4 out of 5

Posted by on Apr 30, 2019

Was this review helpful to you?
Comment from Hotel Management

May 3, 2019 by Candice J, Front Office Manager

Thank you for taking the time to complete our survey. We are delighted that you found our hotel and staff to your liking. We hope that you will stay with us again at our newly renovated facility and we hope that next time we can truly "WOW" you with our Hamptonality!!!!!

4 out of 5
Very clean property. Serves a good complimentary breakfast. In a quiet location.

Posted by on Mar 10, 2019

Was this review helpful to you?
Comment from Hotel Management

May 3, 2019 by Candice J, Front Office Manager

Thank you for taking the time to complete our survey. We are delighted that you found our hotel and staff to your liking. We hope that you will stay with us again at our newly renovated facility and we hope that next time we can truly "WOW" you with our Hamptonality!!!!!

4 out of 5

Hampton Inn near Baylor Medical Center in Plano

Pros: Staff the best and always wanting to make the stay the best.
Cons: Hotel beginning to show age, although minor in nature.
Location: Food and shopping
My second time at this Hampton Inn and I was satisfied sufficiently to return. Sever thunderstorm blew water into our room and front desk quickly moved us to another room. This was Hilton service at a Hampton Inn price. Convent location to expressway, shopping and restaurants.

Posted by on Jun 17, 2016

Was this review helpful to you?
4 out of 5

Always reliable quality for a nice stay.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
They were overloaded for Sunday breakfast, but dealt with it as well as they could. Everything else was great.

Posted by , from Colorado on Apr 12, 2011

Was this review helpful to you?
4 out of 5

The hotel is an excellent value.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The hotel room was very clean and comfortable. Check-in and check-out was very easy. They have an excellent breakfast.

Posted by , from Chula Vista, CA on Feb 7, 2011

Was this review helpful to you?
4 out of 5

nice all around

under renovation. needed to vaccum floor lobbys more

Posted by on Oct 11, 2009

Was this review helpful to you?
2 out of 5

Give us some air!

Great Location. Our confirmation was for a nonsmoking room but were booked on the smoking floor. Rooms were so hot that we could not sleep. The heat mixed with the stench of stale smoke was unbearable. Second night moved to another room hotter than the first. Asked people in the lobby if their rooms were hot and were told the lobby was the only place with A/C. Considered sleeping in lobby. A dip in the pool was impossible due to the green color serious need of cleaning. Rooms not cleaned until after 5pm, but was clean and there were plenty of pillows. Breakfast was good. Great coffee!

Posted by on Jul 25, 2006

Was this review helpful to you?

About the Hampton Inn Plano-North Dallas

Location 4901 Old Shepard Place, Plano, TX 75093

Property Features

Hampton Inn Plano-North Dallas offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served on weekdays. The family-friendly Hampton Inn Plano-North Dallas also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Hampton Inn Plano-North Dallas was completed in 2018. This Plano hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • Built in 1996
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Self parking (surcharge)

Transport

  • Parking: Free self parking; self parking available for a surcharge

Room Amenities

Hampton Inn Plano-North Dallas offers 131 accommodations with safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Dallas Hampton Inn
  • Hampton Inn Dallas Hotel Plano-North
  • Hampton Inn Plano-North
  • Hampton Inn Plano-North Dallas
  • Hampton Inn Plano/North Dallas Hotel Plano
  • Plano Hampton Inn
  • Hampton Inn Plano-North Dallas Hotel
  • Hampton Inn Dallas Hotel
  • Hampton Inn Dallas
  • Preston Place Hotel

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Dallas-Hotels-Hampton-Inn-Plano-North-Dallas.h42985-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dallas-Hotels-Hampton-Inn-Plano-North-Dallas.h42985-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Dallas-Hotels-Hampton-Inn-Plano-North-Dallas.h42985-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.