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4.1 out of 5

"I had a bad experience a few years back and tried them again. The rooms are redone and very nice! Staff was amazing! I will definitely stay here again " More

By a verified traveler on Wed 03 Mar 2021

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Hotel Description

3.5-star aparthotel near American Airlines Center

Dallas Design District stay

With a stay at this Dallas Design District aparthotel, you'll be close to Dallas Market Center and American Airlines Center. Also nearby are Children's Medical Center of Dallas and The Strip on Cedar Springs.

Renovated in 2017

This aparthotel features a spa tub, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and express check-out are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 253 apartments also offer free WiFi and LCD TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$156* Per night/room Oct 30 - Oct 31

Suite, 1 Queen Bed, Accessible, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Balcony

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Sheraton Suites Market Center Dallas ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Suites Market Center Dallas

Everyone (9) Couples (3)
5 out of 5
Excelent

Posted by on Jan 17, 2022

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Comment from Hotel Management

Jan 19, 2022 by Customer Service

Thanks for the perfect rating, paola! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Sheraton Dallas Market Center.

4 out of 5
I had a bad experience a few years back and tried them again. The rooms are redone and very nice! Staff was amazing! I will definitely stay here again

Posted by on Mar 3, 2021

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5 out of 5

Posted by on Jan 30, 2021

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5 out of 5
My stay was awesome my room was super clean and the master bedroom was very spacious and the balcony it was amazing and the pool omg so crystal clear and a pretty blue yes I will definitely be coming back

Posted by , from Dallas tx market center on Jul 20, 2020

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5 out of 5
Service was friendly even with a very late night check in.

Posted by on Mar 8, 2020

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5 out of 5
friemdly staff...how easy the overall experience was

Posted by on Mar 4, 2020

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5 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 11, 2019 by AGM

Thank you for the excellent rating.

3 out of 5

Posted by on Nov 27, 2019

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Comment from Hotel Management

Dec 2, 2019 by AGM

Thank you for rating our hotel.

5 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Assistant General Manager

Thank you for the excellent rating.

1 out of 5
Did not receive a queen size bed which I paid for. The sheets had blood stains on them. There was no management to be seen or heard from. Amenities were terrible. I've seen better breakfast at the Days Inn. The hotel itself is very old and run-down. The only positive thing I can say about it is there a shuttle to take me to the show I wanted to see but it was late. I will not be going to Sheridan ever again I would recommend any place but there

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by Assistant General Manager

Thank you for choosing to stay at the Sheraton Suites Market Center Dallas and providing your honest feedback . Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you experienced from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Dallas.

About the Sheraton Suites Market Center Dallas

Location 2101 N Stemmons Fwy, Dallas, TX 75207

Property Features

Sheraton Suites Market Center Dallas offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 4000 square feet (372 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Suites Market Center Dallas. For a fee, parking is available. A complete renovation of Sheraton Suites Market Center Dallas was completed in October 2017. This 3.5-star Dallas aparthotel is smoke free.

  • 253 guestrooms or units
  • 11 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Suites Market Center Dallas offers 253 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dallas aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2017.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

Sheraton Suites Market Center Dallas has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a spa tub and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 for adults, USD 9 and USD 20 for children (approximately)
  • Self parking fee: USD 23.82 per night
  • Pet fee: USD 75 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Market Center
  • Sheraton Suites Hotel Market Center
  • Sheraton Suites Market Center
  • Sheraton Suites Market Hotel Dallas
  • Sheraton Suites Market Center Hotel
  • Sheraton Suites Market Center Dallas Hotel
  • Sheraton Suites Market Center Dallas Dallas
  • Sheraton Suites Market Center Dallas Aparthotel
  • Sheraton Suites Market Center Dallas Aparthotel Dallas

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.