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4.4 out of 5

"Nice location, very large clean rooms. Staff was helpful and friendly. " More

By a verified traveler on Tue 07 Nov 2017

Hotel Description

4-star hotel near Galleria Dallas

In suburbs

With a stay at this Addison - Galleria hotel, you'll be within half a mile (1 km) of Galleria Dallas and 2 miles (3 km) of Celestial Park. Also, Addison Circle Park is within 3 miles (5 km) and Mary Kay Museum is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the health club and perks like free self parking.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 448 guestrooms also offer WiFi and 24-hour room service. TVs, minibars, and coffee/tea makers are also available.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$119* Per night/room Dec 20 - Dec 21

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed (SW-M)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, Corner (SW-M)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, Corner (SW-M)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin Galleria Dallas ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Galleria Dallas

Everyone (2) Family (2)
3 out of 5
Upon check-in, the 1st room they sent us to was dirty. It had not been cleaned. The bed was unmade and there was trash throughout. On our 2nd attempt, the room was set up for the arrival of another guest, i.e..chocolate covered strawberries with a personalized thank you card. On our 3rd attempt we were given what was supposed to be a King size suite (it was the same room as the king size deluxe) with breakfast and happy hour thrown in. I will have to say that the manager Robert tried his best to make things right.

Posted by on Aug 19, 2019

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5 out of 5
Wonderful desk service....wonderful housekeeping service....and wonderful room service staff...thank y’all for being so professional and nice!!

Posted by on Aug 5, 2019

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5 out of 5
Nice location, very large clean rooms. Staff was helpful and friendly.

Posted by on Nov 7, 2017

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5 out of 5

Loved it! Will be back!

My family of four (including a 4 and 1 year-old) stayed on the club level over the weekend and we thoroughly enjoyed our stay. I tend to be pretty picky about room comfort and cleanliness and the Westin at the galleria did not disappoint. We will definitely be back. Upgrade to the club level it's totally worth it.

Posted by , from arkansas on Aug 10, 2015

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5 out of 5

The staff was well trained professionals!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
All of the room and bath were in such nice condition that it actually appeared to be new, and the bed was a dream!

Posted by , from Dallas, TX, USA on Aug 22, 2012

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5 out of 5

Comfortable room for relaxing

Pros: at the galleria, great service
Cons: our room faced dallas expy which could be noisy
I love the sheets and bedding here. I am one of "those people" that really worries about the condition of the bed in a room when I do travel (not often). It was as close to home as I could get. The linens were fabulous and comfortable and the entire room was clean and well furnished with a decent view. Being particular about hotel sleeping, this didn't feel like a hotel when I was in the room, as far as the bedding and cleanliness. I felt comfortable and relaxed and would stay here next time I'm in Dallas.

Posted by , from Austin, TX, USA on May 15, 2012

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4 out of 5

Clean, quiet, convenient

Pros: Close restaurants, Quiet
Elegant room, nice bed linens, comfortable bed/pillows. I especially enjoyed to workout room which was small but not busy and had nice treadmills. Enjoyed being able to step out into the mall for shopping and quick bites to eat.

Posted by , from Hot Springs, AR on Apr 14, 2011

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5 out of 5

Extremely comfortable and convenient

This is our favorite hotel in the Dallas area. It is upscale and you will enjoy their Heavenly Bed and Shower...simply amazing for comfort and relaxation! The best part though is that you can literally roll out of bed and go shopping!! Not to mention, when the hubby is tired of all that shopping he can go back and relax and the girls and I can continue to shop til we drop.

Posted by , from San Antonio, TX on Apr 13, 2011

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4 out of 5

It Was OK

The Westin is a very nice hotel. The room was large, updated and well maintained. The maid service was excellent. Extra charges add up quickly - $* a day to park with valet (it is really hard not to use them if you will be coming and and out, since it is part of the Galleria Mall and parking spots fill up quickly - you'll end up in a garage with a hefty walk). $* a day for Internet, where most hotels are free. The business center is about $* per hour on a PC and cost money to print or copy a page. I wanted to check in for my flight, but decided not to spend the money. With the rates they charge, this should all be included.

Posted by on Feb 26, 2011

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5 out of 5

Love the Westin!

Pros: Close restaurants, Free Internet, Quiet
We love the Westin! Great for shopping, so convenient! Great staff, comfortable,clean, spacious rooms. Will definatly be back!

Posted by , from Shreveport, LA on Feb 10, 2011

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About the The Westin Galleria Dallas

Location 13340 Dallas Pkwy, Dallas, TX 75240

Property Features

The Westin Galleria Dallas offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 49,460 square feet (4595 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Galleria Dallas. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Dallas hotel is smoke free.

  • 448 guestrooms or units
  • 21 levels
  • 49,460 sq ft of conference space
  • 4595 sq m of conference space
  • Built in 1983
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Dallas, TX (DFW-Dallas-Fort Worth Intl.) (26.3 km / 16.3 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Galleria Dallas offers 448 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Dallas hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

The Second Floor - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 28.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Galleria Westin
  • Westin Dallas Galleria
  • Westin Galleria Dallas
  • Westin Hotel Dallas Galleria
  • Westin Galleria Dallas Hotel
  • Westin Galleria Hotel
  • Westin Galleria
  • The Westin Galleria Dallas Hotel Dallas
  • Westin Dallas
  • Dallas Westin
  • The Westin Galleria Dallas Hotel
  • The Westin Galleria Dallas Dallas
  • The Westin Galleria Dallas Hotel Dallas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.