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The Westin Galleria Dallas

4-star property
13340 Dallas Pkwy, Dallas, TX 1-855-201-7819
4.4 out of 5
Excellent!
See all 12 travelocity Reviews

"Attached to the mall, convenience to shopping and restaurants " More

By a verified traveler on Tue 18 Feb 2020

Points Of Interest

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Hotel Description

4-star hotel near Galleria Dallas, connected to a shopping center

Far North Dallas stay

A stay at this Far North Dallas hotel places you within half a mile (1 km) of Galleria Dallas and 3 miles (5 km) of Northwood Club. Also, Addison Circle Park is within 3 miles (5 km) and Plaza at Preston Center is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 26 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 448 guestrooms also offer WiFi and TVs with cable channels. Wired Internet, minibars, and room service are also available.

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$188* Per night/room May 29 - May 30

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Double Bed, Non Smoking, Corner

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 Double Bed, Non Smoking, Corner

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin Galleria Dallas ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Galleria Dallas

Everyone (5) Family (5)
1 out of 5
The property was great but when we checked in they did not have the room that we purchased ( two queen). They said they didn’t know why it had allowed me to book those rooms . We ended up having to purchase another room as we had 4 people traveling with us . So we had to pay for the queen room because we already had paid for it ( on Travelocity and then purchase a king room through the hotel

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 21, 2022 by Greg White, General Manager

We sincerely apologize you experienced this disappointing issue! We completely understand your frustration and we are looking into why the situation occurred on the Travelocity site. We hope you were able to enjoy the other aspects of your visit.

5 out of 5

Posted by , from San Antonio on Jan 30, 2022

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5 out of 5

Posted by on Dec 12, 2021

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5 out of 5

Posted by on Dec 10, 2021

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5 out of 5
Mall attached.

Posted by on May 8, 2021

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Comment from Hotel Management

May 8, 2021 by Greg White, General Manager

Thank you for staying with us!! We appreciate your business.

5 out of 5
Attached to the mall, convenience to shopping and restaurants

Posted by on Feb 18, 2020

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4 out of 5
Great location; little dated. But excellent; great staff, very friendly

Posted by , from Mexico on Jan 2, 2020

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5 out of 5
Love the proximity to Dallas tourist locations and mall right there! Great location.

Posted by on Dec 6, 2019

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3 out of 5
Upon check-in, the 1st room they sent us to was dirty. It had not been cleaned. The bed was unmade and there was trash throughout. On our 2nd attempt, the room was set up for the arrival of another guest, i.e..chocolate covered strawberries with a personalized thank you card. On our 3rd attempt we were given what was supposed to be a King size suite (it was the same room as the king size deluxe) with breakfast and happy hour thrown in. I will have to say that the manager Robert tried his best to make things right.

Posted by on Aug 19, 2019

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5 out of 5
Wonderful desk service....wonderful housekeeping service....and wonderful room service staff...thank y’all for being so professional and nice!!

Posted by on Aug 5, 2019

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About the The Westin Galleria Dallas

Location 13340 Dallas Pkwy, Dallas, TX 75240

Property Features

The Westin Galleria Dallas offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Westin Galleria Dallas. Limited free parking is available on a first-come, first-served basis. This 4-star Dallas hotel is smoke free.

  • 448 guestrooms or units
  • 21 levels
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1983
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

The Westin Galleria Dallas offers 448 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

The Second Floor - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Oceanaire Seafood Room - This seafood restaurant specializes in seafood and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Galleria Westin
  • Westin Dallas Galleria
  • Westin Galleria Dallas
  • Westin Hotel Dallas Galleria
  • Westin Galleria Dallas Hotel
  • Westin Galleria Hotel
  • Westin Galleria
  • The Westin Galleria Dallas Hotel Dallas
  • Westin Dallas
  • Dallas Westin
  • The Westin Galleria Dallas Hotel
  • The Westin Galleria Dallas Dallas
  • The Westin Galleria Dallas Hotel Dallas

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.