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4.3 out of 5

"Although the room was sold as a 4 person room there were only two twin beds in it. Additional beds were added at extra cost making the room very cong ... " More

By a verified traveler on Fri 29 Nov 2019

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Hotel Description

4-star eco-friendly hotel near Worldmark, connected to a rail/subway station

City center stay

With a stay at this Aerocity hotel, you'll be within half a mile (1 km) of Worldmark and 6 miles (10 km) of DLF Emporio Vasant Kunj. DLF Promenade Vasant Kunj and Ambience Mall are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and airport shuttle. Enjoy the outdoor pool and perks like free valet parking and free WiFi.

Free Internet, satellite TV

The 400 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include satellite TV, minibars, and free newspapers.

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$54* Per night/room Nov 7 - Nov 8

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel New Delhi Aerocity Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel New Delhi Aerocity Hotel

Everyone (2) Family (2)
3 out of 5
Although the room was sold as a 4 person room there were only two twin beds in it. Additional beds were added at extra cost making the room very congested. Property is not equipped to handle a family with 4 persons in a room.

Posted by , from Colorado on Nov 29, 2019

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Comment from Hotel Management

Dec 2, 2019 by Director – Guest Experience

Dear Amir, Thank you for your review and sincere apologies if we could not meet your expectations during your recent visit to us. I have shared your feedback with the concerned department and we will ensure appropriate measures are taken to prevent such future occurrence for any of our guests. We look forward to having you back soon with our renewed services assuring you of a better experience. Sincerely, Meenakshi Director – Guest Experience

5 out of 5

Excellent!

One of the best hotel experience I have had . Room was clean, comfortable and well equipped. Staff was pleasant and welcoming. Breakfast buffet was outstanding. Will definitely be staying there again.

Posted by , from Boston on Jul 10, 2017

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Comment from Hotel Management

Jul 12, 2017 by meenakshi

Dear Rusty, Thank you for the great review of our hotel on this forum.It is always a pleasure to receive positive comments from our guests as we strive to maintain high standards of hospitality. I will surely share your comments with the team who will be thrilled. It was a pleasure to have you stay with us and we look forward to welcome you back soon. Sincerely, Meenakshi Guest Experience Manager

5 out of 5

Family friendly hotel

We spent four nights here and the staff was wonderful. Pradeep at the concierge was super-helpful and nice, and Areev at the front desk made our requests come true. Housekeeping even surprised the kids with towel animals! The staff in all areas really excelled.

Posted by , from California on Dec 2, 2016

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12712 square feet (1181 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-friendly Novotel New Delhi Aerocity Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star New Delhi hotel.

  • 400 guestrooms or units
  • 6 levels
  • 12712 sq ft of conference space
  • 1181 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: New Delhi Palam Station (9.8 km / 6.1 mi)
  • Metro station: Delhi Aero City Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Electric kettle
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.

Food Exchange - This buffet restaurant specializes in regional cuisine.

Quoin - Onsite wine bar. Happy hour is offered. Open daily.

Cafe Pluck - Onsite café. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Spa Services

Pullman Spa & Salon has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: INR 1000 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between INR 599 and INR 999 for adults, INR 299 and INR 599 for children (approximately)
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 02)
  • Pet fee: INR 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel New Delhi Aerocity Hotel
  • Novotel Aerocity Hotel
  • Novotel Aerocity
  • Novotel New Delhi Aerocity
  • Novotel New Delhi Aerocity Hotel Hotel
  • Novotel New Delhi Aerocity Hotel New Delhi
  • Novotel New Delhi Aerocity An AccorHotels Brand
  • Novotel New Delhi Aerocity Hotel Hotel New Delhi

You should know

  • Novotel New Delhi Aerocity Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.