Travelocity Verified Review
"They were having trouble with their key card programmer when I arrived, but the situation was handled with a high level of care. Guests were escorted to their rooms and the key cards were hand delivered once the issue was resolved about 30 minutes later. They were very apologetic. That was only hiccup during the stay. The room was clean and comfortable. Breakfast had good hot and cold options with ample dining space. The staff was polite, friendly, and accommodating. The hotel was located near the interstate with plenty of shopping and dining options near by. Would stay again. "
A verified traveler stayed at Holiday Inn Express West Cincinnati, an IHG Hotel