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4.6 out of 5

"What I liked: Close to the airport and where I was visiting. Checking in staff was very helpful and moved us to another room when the toilet didn’t ... " More

By a verified traveler on Tue 14 Jan 2020

Hotel Description

3-star hotel near Town Center at Aurora

In suburbs

At this Aurora hotel, you'll be within 12 miles (20 km) of Denver Botanic Gardens and 16 miles (25 km) of National Western Complex. Denver Zoo and Coors Field are within 16 miles (25 km).

Renovated in 2020

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 82 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$132* Per night/room Aug 1 - Aug 2

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Gateway Inn & Suites ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Gateway Inn & Suites

Everyone (7) Couples (5) Family (6)
5 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 16, 2021 by Kyle Murray, G.M.

Dear Valued Guest, Thank you so much for taking time to review our property. We look forward to seeing you again soon.

5 out of 5

Posted by on Feb 27, 2021

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Comment from Hotel Management

Feb 27, 2021 by Kyle Murray, G.M.

Thank you for completing the survey regarding your recent stay at our property.

3 out of 5
What I liked: Close to the airport and where I was visiting. Checking in staff was very helpful and moved us to another room when the toilet didn’t work in the original room. Close to shopping Rooms were cleaned and organized everyday What I didn’t like: Toilet didn’t work in original room. Hotel and rooms had a musty cigarette smell Shower towels smelled Bed pillows were horrible Carpets need to be cleaned in some areas

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 14, 2020 by Kyle Murray, G.M.

Dear David, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Close to CU Cancer Hospital. Shopping close by, great restaurants

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by Kyle Murray, G.M.

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Room was nice. Pancakes at breakfast were great!!! Staff very helpful. Would definitely stay again

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by Kyle Murray, G.M.

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Kyle Murray, G.M.

Dear Valued Guest, Thank you.

5 out of 5
Convenient to SE Denver and the Aurora area. Very clean. Friendly staff.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Kyle Murray, G.M.

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Great location to operate from in the Denver area. Most anything you want within 15 minutes

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Kyle Murray, G.M.

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
I liked how flexible the staff at the front desk was being able to get us into our room hours before check in... the down fall the hot tub was out of order and every morning for breakfast the staff did not have breakfast ready by 6:30am as advised

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Kyle Murray, G.M.

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Nice hotel near a variety of shopping outlets and restaurants.

Posted by , from Albuquerque, NM on Sep 28, 2018

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About the Best Western Plus Gateway Inn & Suites

Location 800 S Abilene St, Aurora, CO 80012

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Gateway Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Best Western Plus Gateway Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. A complete renovation of Best Western Plus Gateway Inn & Suites was completed in May 2020. This 3-star Aurora hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Built in 2001
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Gateway Inn & Suites offers 82 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2020.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway Inn
  • Best Western Plus Gateway Aurora
  • Best Western Plus Gateway Inn
  • Best Western Plus Gateway Inn Aurora
  • Best Western Plus Gateway
  • Best Western Aurora
  • Best Western Plus Gateway Inn And Suites
  • Best Western Plus Gateway Hotel Aurora
  • Best Western Plus Gateway Inn Suites
  • Plus Gateway & Suites Aurora
  • Best Western Plus Gateway Inn & Suites Hotel
  • Best Western Plus Gateway Inn & Suites Aurora
  • Best Western Plus Gateway Inn & Suites Hotel Aurora

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.