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4.0 out of 5

"Within walking distance of everything we needed to get to. I think the hotel was under staffed in the evenings. Our smoke alarm kept going off becaus ... " More

By a verified traveler on Mon 03 Jul 2023

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Hotel Description

3-star hotel near Union Station

City center stay

Within a 10-minute walk of this Downtown Denver hotel, you'll find Colorado Convention Center and 16th Street Mall. Union Station and Coors Field are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a gym. Enjoy the spa tub and free perks like buffet breakfast and WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Mar 30 - Mar 31

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Denver Downtown-Convention Center ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Denver Downtown-Convention Center

Everyone (11) Couples (3) Family (6)
2 out of 5

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 11, 2023 by Customer Service

We appreciate you sharing your concerns with us, Martha.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

4 out of 5
Within walking distance of everything we needed to get to. I think the hotel was under staffed in the evenings. Our smoke alarm kept going off because of a dead battery and staff never came up to fix it. Also, we were there for 3 days and room service didn't show up until the morning we left.

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 4, 2023 by Customer Service

Thank you for taking the time to leave us a 4/5 rating, Michael!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hampton Inn & Suites Denver Downtown Convention Center.

5 out of 5

Posted by on Mar 16, 2023

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Comment from Hotel Management

Apr 5, 2023 by Customer Service

Thanks, Amy! It's outstanding your time at Hampton Inn & Suites Denver Downtown Convention Center was fantastic. We can't wait until your next visit!

1 out of 5

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 25, 2023 by Customer Service

We appreciate the feedback, Juhyeok.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

2 out of 5

Posted by , from Guaynabo on Jan 3, 2023

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4 out of 5

Posted by on Dec 22, 2022

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5 out of 5

Posted by on Dec 18, 2022

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3 out of 5
Tom at the desk was great. Efficient and welcoming

Posted by , from Coon Rapids on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by Customer Service

We appreciate your feedback, Jeff.We're glad you appreciated our kind staff, but we're disappointed that your stay with us was less than ideal. We will address your concerns with our team moving forward.We hope to have you stay with us again so we can share a more positive experience with you.

2 out of 5
My experience was bad first off the hotel we’re supposed to stay in was over booked and they set us up in a hotel that was a 20min drive from downtown Denver. We were never told the hotel was over booked so we payed for overnight parking downtown just to have to go stay somewhere that’s 20min away from downtown and loosing out on the money we payed for parking and now we have to Uber back and forth from downtown. Only reason we booked downtown was to not have to drive or Uber but now we have no choice still waiting for a refund they said they issue for overbooking berry inconvenient.

Posted by on Nov 4, 2022

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Comment from Hotel Management

Nov 7, 2022 by Customer Service

We appreciate you taking the time to share your feedback, Carlos.We are very sorry that we were in an overbooking situation and that it caused you a great inconvenience. We understand the hassles that come with travel, and this sure did not help you have a relaxing visit. We strive to take the very best care of each and every one of our guests, and we look forward to welcoming you back next time your travels bring you to Denver.

5 out of 5
Fresh cookies, coffee and clean rooms. The staff was helpful and friendly.

Posted by on Oct 8, 2021

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Comment from Hotel Management

Oct 10, 2021 by hj

Thank you for the great review.

About the Hampton Inn & Suites Denver Downtown-Convention Center

Location 550 15th St, Denver, CO 80202

Property Features

Hampton Inn & Suites Denver Downtown-Convention Center offers its guests an indoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Hampton Inn & Suites Denver Downtown-Convention Center. Parking is available for a fee. This 3-star Denver hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2013
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Denver Union Station (1.5 km / 0.9 mi)
  • Metro station: 16th - California Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Denver Downtown-Convention Center offers 120 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • HD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 56.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Center Hotel Denver Downtown-Convention
  • Hampton Inn Denver Downtown-Convention Center
  • Hampton Inn Denver Downtown-Convention Center Hotel
  • Hampton Inn Downtown-Convention Center
  • Hampton Inn Suites Denver Downtown Convention Center
  • Hampton nver Convention Cente
  • Hampton Inn & Suites Denver Downtown-Convention Center Hotel
  • Hampton Inn & Suites Denver Downtown-Convention Center Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.