- Liked: Cleanliness
It was a great stay will stay again when we return to denver
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Stay Alfred at The Ballpark is located in Denver. The area's natural beauty can be seen at Denver Botanic Gardens and Rocky Mountain Arsenal National Wildlife Refuge, while Denver Art Museum and Paramount Theater are cultural highlights. Check out an event or a game at Coors Field, and consider making time for Denver Zoo, a top attraction not to be missed. Our guests love the property's location for the sightseeing.
I booked a "standard 2bed/2bath apartment unit" which had clear pictures of the layout. Upon arrival, I was put in the "loft 2bed/2bath unit", which is not the same and has a cheaper nightly rate than the one I booked. No one cared to resolve the issue for me, and told me to check out with a manager at checkout for a "potential" reimbursement of the difference. What? That makes no sense. After being on the phone for over an hour - I gave up as I had booked things that needed my attention. In addition, the sink in the kitchen had a horrible smell coming from it. The shower in the master unit had rust and mildew and cracking caulk everywhere. The carpets were definitely not cleaned before my arrival and there was debris from previous guests under the beds/couch. Some of the blinds were broke or didn't function properly. The entrance to the building had an option to type in a code which failed to work after the first day I was there. The vibe to stay downtown was cool and the location was great.