Close to airport
Within 3 miles (5 km) of this Urbandale hotel, you'll find Pump It Up and Greenbelt Trail. Also, Clive Aquatic Center is within 3 miles (5 km) and Jordan Creek Town Center is within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Dec 14, 2023 by Hotel Management
Dear Randall, We are delighted you found our staff courteous and amicable. We take great pride in providing exceptional customer service and are pleased to hear that our efforts have been well received. However, we are very disappointed if we overlooked some housekeeping areas, and we apologize for any inconvenience caused. This will be addressed appropriately, and we appreciate your valuable feedback. It was our pleasure to host your visit, and we hope to have the opportunity to make your next stay even better.Sincerely,Hotel Management
Jun 14, 2022 by Hotel Management
Rosemary, thank you for staying with us. While we are glad your overall visit to us was pleasant and that you gave us a nice rating, we regret your disappointment with our breakfast. We hope you will consider giving us a second chance the next time you are in this city. Sincerely, Hotel Management
Sep 16, 2019 by Hotel Management
Thank you for your recent visit and your feedback. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great location and found us to be a good value. However, we apologize for the difficulties you faced in your room. We strive to provide comfortable accommodations for all our guests, and we regret your disappointment. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Aug 21, 2019 by Hotel Management
Thank you for choosing our hotel. We are sorry for the roaches you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such an unfortunate situation. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Aug 29, 2019 by Hotel Management
Thank you for staying at our hotel. We failed you in the most basic of ways by not providing a clean and comfortable guest room, and for that, we are sorry. Be assured we take the cleanliness of your suite and the entire hotel very seriously. Remedial steps within our housekeeping department are underway to ensure this does not happen again. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Des Moines Urbandale also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Urbandale hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Des Moines Urbandale offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.