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4.6 out of 5

"It was nice and has a friendly staff. I loved the breakfast. " More

By a verified traveler on Sun 18 Aug 2019

Hotel Description

Hotel near Jordan Creek Town Center in West Des Moines

Beach, shopping nearby

You'll be within 2 miles (3 km) of Jordan Creek Town Center and 9 miles (15 km) of Des Moines Art Center with a stay here. Salisbury House is within 9 miles (15 km) and Drake University is within 12 miles (20 km).

Renovated in 2015

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

The 102 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and minibars. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Aug 9 - Aug 10

King, Studio, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Studio, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn & Suites West Des Moines/SW Mall Area ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites West Des Moines/SW Mall Area

Everyone (5) Couples (1) Family (1)
4 out of 5
It was nice and has a friendly staff. I loved the breakfast.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 22, 2019 by Summer

We appreciate your great review and good score. We hope to see you again.

5 out of 5
Mike at the front desk was very friendly and helpful. Enjoyed the stay and the breakfast was great.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 22, 2019 by Summer

Thanks for leaving a great review! I am glad you enjoyed Mike. Hope to see you again

5 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 7, 2019 by Front Desk Manager

Thank you for taking the time to complete this review! We are pleased to hear you had an amazing stay at our location. We hope to see you again! Have a great night.

3 out of 5
Breakfast was only ok. Room was a little dirty. Friendly staff.

Posted by , from Minnesota on Sep 10, 2018

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Comment from Hotel Management

Oct 25, 2018 by Summer

Thank you for taking the time to complete our survey. I sincerely apologize that your stay was not perfect. If you ever have issues during your stay here please let the front desk know as soon as possible so we can get that fixed for you. We hope this does not deter you from staying in the future, as we would love to make up for it! Have a wonderful day.

5 out of 5

everything nearby

Pros: clean
very nice hotel with courteous staff and clean accommodations with everything you need nearby as well as easy access to interstate

Posted by on Aug 1, 2016

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5 out of 5

Location was excellent

Staff very helpful especially when we checked in, I asked if a room was available before check in time the person was very helpful in getting a room

Posted by , from PA on May 30, 2016

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5 out of 5

Very nice, comfortable hotel

Pros: Breakfast was a bonus.
Location: Several eating options within walking or a short drive!
We were in town for less than 24 hours and needed to stay in this specific area. Glad we chose the Hampton. It was clean and comfortable. Staff was very friendly and accommodating to our late check-in and our request for a later check-out. The continental breakfast was lovely as well - waffles, eggs, juices, cereals, etc. Exactly what we needed! We were thankful for a cozy place to rest our heads for a night.

Posted by , from Minneapolis, MN on Apr 24, 2016

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About the Hampton Inn & Suites West Des Moines/SW Mall Area

Location 6160 Mills Civic Parkway, West Des Moines, IA 50266

Property Features

Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 576 square feet (54 square meters) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Hampton Inn & Suites West Des Moines/SW Mall Area was completed in 2015. This West Des Moines hotel is smoke free.

  • 102 guestrooms or units
  • 5 levels
  • 576 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Des Moines Intl. Airport (DSM) (20.1 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Bicycle rentals nearby
  • Miniature golf on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 72 hours between bookings

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hampton Inn West Moines/SW Mall Area Hotel
  • Hampton Inn Moines/SW Mall Area Hotel
  • Hampton Inn West Moines/SW Mall Area
  • Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
  • Hampton Inn West Moines/SW Mall Area Hotel
  • Hampton Inn West Moines/SW Mall Area
  • Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
  • Hampton Inn Suites West Des Moines/SW Mall Area
  • Hampton Inn West Moines/SW Mall Area West Des Moines
  • Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.