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"Room was okay, could have done better with providing necessities. Pillows were uncomfortable and comforter felt like crinkly paper. Was not impressed ... " More

By a verified traveler on Sat 02 Nov 2019

Hotel Description

Hotel near Blank Park Zoo in Des Moines

Close to airport

A stay at this Greater South Side hotel places you within half a mile (1 km) of Air Lanes Bowling Center and 3 miles (5 km) of Blank Park Zoo. Fort Des Moines Museum and Gray’s Lake Park are also within 3 miles (5 km).

Renovated in 2015

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and free weekday newspapers. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$76* Per night/room Aug 22 - Aug 23

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Des Moines Airport ratings based on 11 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Des Moines Airport

Everyone (4) Family (1)
3 out of 5
Room was okay, could have done better with providing necessities. Pillows were uncomfortable and comforter felt like crinkly paper. Was not impressed with free breakfast. You had to make it yourself if you wanted it.

Posted by , from Cedar Rapids, IA on Nov 2, 2019

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4 out of 5

Posted by on Feb 24, 2019

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4 out of 5
Comfortable, close to airport. Wish I had known about the shuttle service.

Posted by on Jan 15, 2019

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2 out of 5

Don't! Never ever book this place!

Booked two rooms to find out later they charged me for 3 rooms. Staff is rude and not helpful at all! Couldn't even get a plastic comb for my hair!!!!

Posted by , from iowa on Jan 19, 2016

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3 out of 5

Ok budget - friendly motel.

There was nothing spectacular about this place except the pillows. I indicated that I would recommend this place to a friend basically because maybe wasn't an option. If you want a place close to the airport, don't want to spend much and aren't too sensitive to funky smells in the bathroom this is the place for you. We were able to check in early but when we got to the room it was still being cleaned. It had a microwave and fridge and a decent breakfast. The pool is pretty small. Also it isn't the easiest to get to and find parking on a busy night. Overall it was pretty average but worked for the short time we were there.

Posted by , from Minneapolis on Oct 19, 2015

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5 out of 5

Impressed with the newly renovated room and lobby

Pros: Free breakfast, Close restaurants, Free Internet, closest hotel to airport
I was impressed with the new rooms at the Quality Inn & Suites. It is my understanding that the property changed flags from Comfort Inn to Quality Inn but I felt that the Quality Inn & Suites was much better than the Comfort Inn flag that they used to have. Staff Service was very good and enjoyed the 42" Flat Screen TV in room.

Posted by , from Council Bluffs, IA on Apr 1, 2013

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4 out of 5

Great Location & Affordable

We stayed for one night and found it adequate. Nothing fancy, but clean and descent. Perfect location and reasonable price. Would stay again for a short stay, but probably not for more than 1 or 2 nights.

Posted by on Apr 12, 2010

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1 out of 5

We will never stay at a Comfort Inn again!

If you are not a smoker I would absolutely stay away from this hotel. We had a free night because I travel with Choice Hotels for business. Well this was the worst experience I have had to date. There wasn't an area in the hotel that didn't smell of cigarette smoke. When we got into our room it smelled clean and it appeared to be okay. However, we woke up the next day reeking of it. Apparently there is a vent in the bathroom that let in the smoke from other rooms, but it was bad. Enough to the point of not ever staying there or any other Comfort Inn again. If you noticed they have a 100% satisfaction guarantee, but it seems that it is at the discretion of the individual hotel owners. Unless you want to have your kids and yourselves smell of smoke in the morning...well the Choice is up to you.

Posted by on Jul 15, 2008

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2 out of 5

Needs improvement

Stayed here twice. First time not very happy. Room dirty, no extra towels, very understaffed, maids smoked in breakfast area. Tried a second time 6 months later. Service no better. Still dirty. Understaffed. Wrote manager a letter twice and was ignored. Won't go back.

Posted by on May 9, 2007

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2 out of 5

Okay for 1 night

Our room had a musty smell. Staff was really nice, they kept the pool open later so that son could swim. Got a 20% discount from hotel for Bennigan's for dinner. Rooms need new carpet, really grungy looking. Overall Okay for 1 night.

Posted by on Sep 7, 2006

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About the Quality Inn & Suites Des Moines Airport

Location 5231 Fleur Dr, Des Moines, IA 50321

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Des Moines Airport offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Des Moines Airport. Self parking is free. A complete renovation of Quality Inn & Suites Des Moines Airport was completed in December 2015. This Des Moines hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Des Moines International Airport (DSM) (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn & Suites Des Moines Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. 43-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 0
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Des Moines
  • Quality Inn Des Moines
  • Quality Inn Moines Airport
  • Quality Moines Airport
  • Quality & Suites Des Moines
  • Quality Inn & Suites Des Moines Airport Hotel
  • Quality Inn & Suites Des Moines Airport Des Moines
  • Quality Inn & Suites Des Moines Airport Hotel Des Moines

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.