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Sterling Hotel and Suites

2.0 star property
Hotel near Jordan Creek Town Center in Clive

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Photo gallery for Sterling Hotel and Suites

Studio Double Queen Suite with Sofa Sleeper | Living area | Flat-screen TV
Exterior
Pillowtop beds, desk, iron/ironing board, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels
Interior entrance
Reviews
7.2

Good

Popular amenities

  • Pool
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
11428 Forest Ave, Clive, IA, 50325
  • Popular LocationLiving History Farms4 min drive
  • Popular LocationJordan Creek Town Center6 min drive
  • Popular LocationDrake University10 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)17 min drive

Room options

View all photos for Studio Double Queen Suite with Sofa Sleeper

Studio Double Queen Suite with Sofa Sleeper | Pillowtop beds, desk, iron/ironing board, free WiFi

Studio Double Queen Suite with Sofa Sleeper

  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio Suite, 1 Double Bed (No Pets)

Premium Studio Suite, 1 Double Bed (No Pets) | Pillowtop beds, desk, iron/ironing board, free WiFi

Premium Studio Suite, 1 Double Bed (No Pets)

  • 559 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Studio Suite, 1 Double Bed

Standard Studio Suite, 1 Double Bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Studio Suite, 1 Double Bed

7.6/10 Good
  • 495 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse Loft With Sofa Sleeper

Pillowtop beds, desk, iron/ironing board, free WiFi

Penthouse Loft With Sofa Sleeper

  • 900 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

7.5/10 Good
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio Suite, 1 King Bed (No Pets)

Premium Studio Suite, 1 King Bed (No Pets) | Pillowtop beds, desk, iron/ironing board, free WiFi

Premium Studio Suite, 1 King Bed (No Pets)

10/10 Exceptional
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms, 2 Bathrooms (No Pets)

Premium Penthouse, 2 Bedrooms, 2 Bathrooms (No Pets) | Pillowtop beds, desk, iron/ironing board, free WiFi

Premium Penthouse, 2 Bedrooms, 2 Bathrooms (No Pets)

10/10 Exceptional
  • 990 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Studio, 2 Queen Beds (No Pets)

Premium Studio, 2 Queen Beds (No Pets) | Pillowtop beds, desk, iron/ironing board, free WiFi

Premium Studio, 2 Queen Beds (No Pets)

10/10 Exceptional
  • 645 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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About the neighborhood

Clive

In shopping district.You'll be within half a mile (1 km) of Clive Aquatic Center and 2 miles (3 km) of Valley West Mall with a stay here. Greenbelt Trail and Mercy Medical Center West Lakes are also within 2 miles (3 km).

What's nearby

  • Mercy Medical Center West Lakes - 3 min drive
  • Living History Farms - 4 min drive
  • Jordan Creek Town Center - 6 min drive
  • West Glen Town Center - 7 min drive
  • Drake University - 10 min drive

Getting around

  • Des Moines International Airport (DSM) - 18 min drive

Restaurants

  • ‪Chick-Fil-A - ‬11 min walk
  • ‪Cracker Barrel - ‬19 min walk
  • ‪Hotels near Iowa Machine Shed Restaurant - ‬4 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬19 min walk

About this property

Sterling Hotel and Suites

Hotel near Jordan Creek Town Center in Clive
A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and meeting rooms. The business-friendly Sterling Hotel and Suites also features an outdoor pool, a garden, and coffee/tea in a common area. Free self parking is available.

This Clive hotel is smoke free.

  • 112 guestrooms or units
  • 2 levels
  • 14 buildings
  • Meeting rooms
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Sterling Hotel and Suites offers 112 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Clive hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

The front desk is open Sunday - Thursday (5:00 AM - 1:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sterling Hotel and Suites.

Property is also known as

Sterling Clive
Sterling Hotel Clive
Sterling Hotel
Chase Hotel Clive
Chase Hotel Des Moines
Sterling Hotel Suites
Sterling And Suites Clive
Sterling Hotel and Suites Hotel
Sterling Hotel and Suites Clive
Sterling Hotel and Suites Hotel Clive

Frequently asked questions

How close is Sterling Hotel and Suites to the airport?

Sterling Hotel and Suites is 12 mi (18-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

Does Sterling Hotel and Suites have an airport shuttle?

Airport shuttle services are not available at Sterling Hotel and Suites.

Does Sterling Hotel and Suites offer free breakfast?

Sterling Hotel and Suites does not offer free breakfast.

Is there a casino at Sterling Hotel and Suites?

No, there is no casino at this hotel.

What time is check-in at Sterling Hotel and Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs USD 20.00 (subject to availability).

Is there free parking at Sterling Hotel and Suites?

This hotel offers free self parking.

Does Sterling Hotel and Suites have a pool?

Sterling Hotel and Suites features an outdoor pool.

Does Sterling Hotel and Suites have a spa?

There are no spa services available at this hotel.

How close is Sterling Hotel and Suites to downtown Clive?

Sterling Hotel and Suites is 0.6 mi away from Clive.

Sterling Hotel and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 295 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 182 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 109 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jordan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The the hotel we stayed out my phone got stolen and my meds and the room person was just about to get my ring before we left we will never go back to the same hotel it cost me $400 when we got home just to get a new phone
Stayed 1 night in Mar 2021

4/10 Poor

Kloee

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
That u cant have parties and it was dirty inside and outside the room. They used to have parties i dont understand why u cant have a party.
Stayed 1 night in Feb 2022

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly I would take it more like being at home not staying in a hotelThings just weren’t up to Hotel standards but for me as I am kind a hippie-ish I enjoyed it
Stayed 1 night in Feb 2022

8/10 Good

Carolyn

Traveled with family
Liked: Staff & service, amenities
Great place to stay. Quiet, conveniently located. A little worn around the edges, but fine for the price. Would definitely stay again.
Stayed 7 nights in Feb 2022

10/10 Excellent

NATASHA

Stayed 1 night in Feb 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Needs updating
Run down room. Not many working lights. Bathroom faucet was broken. Furniture is beat up. Foot stool had a broken leg so when you sit down it tipped over. Check in was slow. Key card machine wasn’t working so we were manually let in our room and not given keys. We were attending a concert and told if we weren’t back by 1 no one would be there to give us a key for our room. We were given a very confusing map of area with parking spaces crossed out and told we would be towed if we parked in certain areas of the parking lot. Luckily we must have picked an ok spot and weren’t towed. Not worth the $.
Stayed 1 night in Feb 2022

2/10 Terrible

Dana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not updated or very clean looking. There were parties going on all around us. Never again.
Stayed 1 night in Feb 2022

10/10 Excellent

Shaniqa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place I will stay
Great location, friendly staff, clean room, loved the full kitchen with the essentials! It was awesome all around!!
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

2/10 Terrible

Adam

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bug infested avoid
The place is pretty run down I found a number of bugs including cockroaches
Stayed 1 night in Jan 2022