travelocity Verified Review
"It is extremely hard not to read reviews before your stay (or booking) & not concentrate on the negative ones. My wife and I were nervous for months leading up to our trip. From the moment we got off the shuttle, we realized we made the best decision!
Check-in process to approximately 15 minutes. This included talking to your personal "concierge" whose job is to sell you more (we politely declined). Only 1 restaurant requires a reservation (Hibachi Grill) and you need to do it IMMEDIATELY after checking in, or you will not get a slot. That being said, we went to probably 14 different spots to eat while we were there, and all were impressive (even the buffets).
ALL of the staff goes out of their way to ask you how you're doing and if you need anything. It could be someone painting a balcony, trimming a palm tree, taking out trash - they're all wanting to say hi and help.
We met many great staff members at our stay.
We seemed to end up at the infinity bar every night for the entertainment. Miss Jean will make sure you're taken care of! There are bars/alcohol options EVERYWHERE - I recommend you bring your own cup (like a Yeti) so that you can go to the bar less and it will stay cold longer in the heat.
The room we stayed in could use some updating, but for the price we got and a ocean front view, it was more than what I could have wanted (and it's massive!).
We took 100 $1 bills for tips - they were never required or felt like we had to, but very appreciated.
A verified traveler stayed at Grand Palladium Jamaica Resort & Spa All Inclusive