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4.1 out of 5

"I loved it all. Everything was clean and everyone was nice. " More

By a verified traveler on Wed 27 May 2020

Hotel Description

Enjoy 2 bars/lounges at this 3.5-star Pontiac hotel

In suburbs

Within 3 miles (5 km) of this Pontiac hotel, you'll find Alice Gustafson Center and St. Joseph Mercy Oakland. Also, St. Joseph Mercy Oakland is within 3 miles (5 km) and Cranbrook House and Gardens is within 6 miles (10 km).

Business services

The hotel's indoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.

IPod docks, WiFi

In addition to flat-screen TVs with cable channels, the 290 guestrooms offer WiFi and iPod docks. Wired Internet, room service, and coffee/tea makers are also available. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$123* Per night/room Jul 1 - Jul 2

Concierge Room, Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Auburn Hills Marriott Pontiac ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Auburn Hills Marriott Pontiac

Everyone (2) Family (2)
5 out of 5
I loved it all. Everything was clean and everyone was nice.

Posted by on May 27, 2020

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Comment from Hotel Management

May 29, 2020 by Customer Service

Thank you for sharing! At Auburn Hills Marriott Pontiac, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day!

4 out of 5
I liked the gym and the fact that the pool was big enough to actually swim. I liked that the front desk staff changed my room 3 times, because I am picky when it comes to noise. I did not like my noisy neighbors smoking marihuana and throwing a party from 2-4am...nobody did anything about this.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 30, 2019 by Customer Service

Thank you for your valuable feedback! As a fellow "picky" person, I am glad to hear we were able to accommodate your needs. I am so sorry to hear some of the issues presented. All Marriott's strive for a 100% smoke free environment and we do our best to enforce the policy for the comfort of all guests. We look forward to seeing you again. Thank you again for staying with us and have a great week!

4 out of 5
The hotel has a poor menu on Breakfast, and it is very expensive.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 7, 2019 by Customer Service

Thank you for the nice rating, Carlos. We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed your stay, but we are disappointed to hear that you were not satisfied by our breakfast offerings. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!

5 out of 5
The lighting was gnarly and the views were radical

Posted by on May 18, 2019

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Comment from Hotel Management

May 19, 2019 by Customer Service

Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time with us! We can't wait to see you again soon. Have an amazing day!

3 out of 5
Really, just an OK experience. For the cost of the trip room, it was a bit shocking that wifi wasn't included. Maybe shocking isn't the right word, perhaps "insulting". Breakfast is at a minimum $17 per person, again disappointing giving the price point of this hotel. Looks like a remodel was done at some point, but the elevators and halls show a lot of wear and tear. I wouldn't stay here again.

Posted by on Aug 13, 2018

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4 out of 5

Great Stay but...

Pros: Free Internet
This was my first time visiting the Detroit area. I actually went on business and was super pleased with the room. The staff were extremely nice at the front desk and made me feel welcome. The food prices were high at the hotel (with a few limited food places nearby) but I gather this is fairly common. I would stay again BUT still struggling with getting the hotel to release a $60 hold on my debit card and it has been two weeks. Frustrating!!

Posted by , from Tennessee, USA on Nov 26, 2012

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4 out of 5

Great

Good hotel for the money. Room clean, staff friendly. Overall a positive satisfying stay. No complaints.

Posted by , from Saint Paul Minnesota on Feb 3, 2011

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About the Auburn Hills Marriott Pontiac

Location 3600 Centerpoint Pkwy, Pontiac, MI 48341

Property Features

Auburn Hills Marriott Pontiac offers its guests an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite business center. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Auburn Hills Marriott Pontiac. Self parking is free. This 3.5-star Pontiac hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Built in 2000
  • Dining venue
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (71.6 km / 44.5 mi)
  • Train station: Pontiac Transportation Center (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Auburn Hills Marriott Pontiac offers 290 accommodations with iPod docking stations and safes. 55-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • Bathrooms are partially open
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.

Woodwards - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); COVID-19 Guidelines (WHO); Ecolab (3rd party expert - Global); COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Centerpoint Hotel
  • Auburn Hills Marriott Pontiac Hotel
  • Auburn Hills Marriott Pontiac
  • Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
  • Marriott Pontiac
  • Pontiac Marriott
  • Detroit Marriott Pontiac
  • Auburn Hills Marriott Pontiac Hotel
  • Auburn Hills Marriott Pontiac Pontiac
  • Auburn Hills Marriott Pontiac Hotel Pontiac

You should know

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.