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Best Western Premier Executive Residency Detroit Southfield Hotel

3-star property
26555 Telegraph Rd, Southfield, MI 1-855-201-7819
3.9 out of 5
Good!
See all 20 travelocity Reviews

"Disliked, Restaurant closed on Sunday! " More

By a verified traveler on Sun 26 Feb 2023

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Hotel Description

3-star hotel near Lawrence Technological University

Heart of Southfield

You'll be within 3 miles (5 km) of Lawrence Technological University and 6 miles (10 km) of Zekelman Holocaust Center with a stay here. Also within 9 miles (15 km) are Detroit Zoo and Royal Oak Music Theatre.

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the area shuttle, free self parking, and express check-out.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Oct 8 - Oct 9

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Hotel Southfield-Detroit ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Hotel Southfield-Detroit

Everyone (10) Couples (6) Family (8)
2 out of 5
Stayed at this hotel as it states that it had Electric vehicle charge station. After some work, we found that meant 110 outlets that would take forever and bring your own cords. It's also not labeled so any cars could park there Also, no hot water most of the time. Luke warm water shower is no fun! No microwave. The lobby was nice though.

Posted by on Aug 18, 2023

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Comment from Hotel Management

Aug 18, 2023 by surjit

Dear GARY, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as electric vehicle charge station not operational as per website, no hot water and microwave .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4 out of 5
Disliked, Restaurant closed on Sunday!

Posted by on Feb 26, 2023

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Comment from Hotel Management

Feb 27, 2023 by surjit

Dear Michael , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as you disliked restaurant being closed on Sunday .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Customer Relationship Manager

5 out of 5

Posted by on Oct 24, 2022

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3 out of 5
The hotel rep for 3rd shift was arguing with the customer about how she felt he came off rude she had no paternity to deal with people after she argued with the man in front of his kids for 30min

Posted by on Oct 24, 2022

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Comment from Hotel Management

Oct 24, 2022 by surjit

Dear Antonio, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as rude hotel rep for 3rd shift .We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Customer Relationship Manager

3 out of 5
No one told us that we had to pay $16 for breakfast

Posted by , from Park forest on Aug 13, 2022

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Comment from Hotel Management

Aug 14, 2022 by surjit

Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as breakfast charges not told in advance . We have different rate code for breakfast booking. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

5 out of 5
Good value, and close to my meeting location.

Posted by on Jul 1, 2022

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Comment from Hotel Management

Jul 2, 2022 by surjit

Dear Aaron, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good value nad close to meeting location besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4 out of 5
The property is conveniently located to my family. The rooms could be painted and shower stall needed caulking. Staff was super friendly!!!!

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by surjit

Dear Carolyn , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel conveniently located and friendly staff besides high score 4/5. We treat and consider all guests as our family members. We offer complimentary hot breakfast (except COVID19 period), you would also relish free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for room paint and caulking of shower stall- to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield

4 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by surjit

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with high score of 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield

4 out of 5
The property had a pleasing contemporay aesthestic. The rooms were smartly designed. Poor parking conditions, especially for handicapped customers.

Posted by , from Southfield, MI on Mar 3, 2020

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Comment from Hotel Management

Mar 3, 2020 by surjit

Dear A.Wilson, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel by liking pleasing aesthetic, smart rooms. Surely we shall ensure proper parking for handicapped customers. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear Wilson, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield

5 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 2, 2020 by ss

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with perfect score of 5 out of 5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield

About the Best Western Premier Executive Residency Detroit Southfield Hotel

Location 26555 Telegraph Rd, Southfield, MI 48033

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. An area shuttle within 5 miles, a shopping center shuttle, and a bus station shuttle are available for a fee. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Radisson Hotel Southfield-Detroit. The hotel can provide concierge services and wedding services. Self parking is free. This 3-star Southfield hotel is smoke free.

  • 260 guestrooms or units
  • 16 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Area shuttle within 5 miles, shopping center shuttle, and bus station shuttle available for a surcharge
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Radisson Hotel Southfield-Detroit offers 260 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Southfield hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Telegraph Road BBQ - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Premier Detroit Hotel
  • Holiday Southfield
  • Holiday Inn Express Suites Southfield Hotel Southfield
  • Holiday Inn Southfield
  • Southfield Holiday Inn
  • Best Western Premier Detroit Southfield
  • Best Western Premier Detroit
  • Radisson Southfield Detroit
  • Radisson Hotel Southfield Detroit
  • Radisson Hotel Southfield-Detroit Hotel
  • Radisson Hotel Southfield-Detroit Southfield
  • Best Western Premier Detroit Southfield Hotel
  • Radisson Hotel Southfield-Detroit Hotel Southfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.