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Embassy Suites by Hilton Detroit - Livonia/Novi

3.5-star property
19525 Victor Parkway, Livonia, MI 1-855-201-7819
2.7 out of 5
See all 15 travelocity Reviews

"My schedule didn't fit the Manger's reception or the early breakfast times but the rest of the stay was good. My room had a very loud constant noise ... " More

By a verified traveler on Tue 27 Aug 2019

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3.5-star Livonia hotel

In shopping district

Within 2 miles (3 km) of this Livonia hotel, you'll find Ascension Providence Hospital Health Center at 7 Mile and Laurel Park Place. Farmington Hills Ice Arena and Michigan Bariatric Institute Livonia are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and free perks like full breakfast and free self parking.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$136* Per night/room Oct 11 - Oct 12

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Detroit Livonia Novi ratings based on 15 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Detroit Livonia Novi

Everyone (8) Couples (4) Family (2)
2 out of 5
The sheets didn’t fit the bed

Posted by on Sep 19, 2022

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5 out of 5
Lovly hotel

Posted by , from Cadillac on Jun 20, 2022

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Comment from Hotel Management

Jun 23, 2022 by Brian

Thank you for the great score Jessica! We are glad you enjoyed your visit with us here in Livonia !

1 out of 5
To be honest this was the worst hotel stay that ive ever had. My room wasnt ready when we arrived, i wouldn't of minded if it was just me and my husband but i brought my one year old for the mere fact of him being able to swim and enjoy some different scenery. So once the room was ready (4:30ish), there was NO parking spaces, my husband had to park in the parking lot of the office building behind the hotel. As i checked in i had to sign a waiver, one of rules being no parties! After getting settled in we got our bathing suits on and headed for the pool, there was a very nice women outside trying to regulate the guests coming in but it was already WAY to late. The pool was at max capacity, but only because the hotel employees were not doing there job. There 15 kids walking out of one room, 10 out of the other. The room had no hot water either. Now to the free breakfast situation....i bring my one year old down and they have only 2 high chairs in the whole hotel? My husband had to walk out to the car, (which wasnt close) and get the portable high chair! Now to the food...they ran put of plates, and food, there was no fruit either.... because there were so many guests that werent supposed to be there! The omelette people were so worried about how many minutes they had until 10 o'clock,( when the breakfast stops) that they gave me a raw omelette. I brought it to the attention of the 2 manager's at the desk, that i was very unhappy, they clearly didnt care!Just said sorry

Posted by on Apr 10, 2022

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Comment from Hotel Management

May 10, 2022 by Vanessa

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

1 out of 5
The property was not clean. There was trash left in our room. The amenities were closed. The patio door was hard to open and close to the point that in three nights we only went out once. The whole floor smelled like weed.

Posted by , from Dayton, Ohio on Oct 22, 2020

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Comment from Hotel Management

Oct 22, 2020 by Ron S- FOM

I would like to apologize for any issues you experienced.

1 out of 5
The entire time we were there the whole place smelled like weed. You could tell people we’re smoking inside the stairwells. The pool had so many kids in there that you could barely walk in and zero adults responsible for the kids around. Adults only in the pool was 10 pm-12 pm. My wife and I went to enjoy the hot tub and they had shocked the pool so much after the kids getting out that you could barely take a breath and your eyes just felt like they were burning. The breakfast was good. The omelette guy was on point!!

Posted by , from Warsaw, Indiana on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Cailey

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

4 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 30, 2020 by Ron S- FOM

Thank you and we apologize for any issues you experienced.

4 out of 5
My schedule didn't fit the Manger's reception or the early breakfast times but the rest of the stay was good. My room had a very loud constant noise coming from the pool area below. ALL Night long.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 29, 2019 by Ryan

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

4 out of 5

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 9, 2019 by Ryan

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2 out of 5
There was a bed bug crawling on the pillow and when I killed it blood squirted everywhere. Disgusting scared to even go to sleep.

Posted by on Jul 6, 2019

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3 out of 5
I booked an ADA accessible room and one wasn’t available.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Ryan

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

About the Embassy Suites by Hilton Detroit - Livonia/Novi

Location 19525 Victor Parkway, Livonia, MI 48152

Property Features

Embassy Suites by Hilton Detroit Livonia Novi offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 6920 square feet (643 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Detroit Livonia Novi. Free self parking is available.

  • 1 building
  • 239 guestrooms or units
  • 5 levels
  • 6920 sq ft of conference space
  • 643 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Detroit Livonia Novi offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Livonia hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Ganders Restaurant - Onsite restaurant.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.95 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Detroit Embassy Suites
  • Embassy Suites Detroit
  • Embassy Suites Detroit Hotel
  • Embassy Suites Detroit Hotel Livonia/Novi
  • Embassy Suites Detroit Livonia/Novi
  • Embassy Suites Livonia/Novi
  • Embassy Suites Detroit - Livonia/Novi Hotel Livonia
  • Embassy Suites Livonia
  • Livonia Embassy Suites
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel
  • Embassy Suites Hilton Detroit Livonia/Novi Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi
  • Embassy Suites by Hilton Detroit Livonia/Novi
  • Embassy Suites by Hilton Detroit Livonia Novi Hotel
  • Embassy Suites by Hilton Detroit Livonia Novi Livonia
  • Embassy Suites by Hilton Detroit Livonia Novi Hotel Livonia

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.