Skip to main content
Beginning of main content

"I rented 3 rooms for the night. Check in was good. However, one of the rooms had the shampo, conditioner and body wash bottles missing in the shower ... " More

By a verified traveler on Sun 20 Aug 2023

Enter dates to see availability

Hotel Description

3.5-star hotel near Troy Historic Village

Heart of Troy

At this Troy hotel, you'll be within 3 miles (5 km) of Troy Historic Village and 6 miles (10 km) of Somerset Collection. Also within 9 miles (15 km) are Oakland University and Cranbrook Art Museum.

Free perks

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Suite, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Oct 29 - Oct 30

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Detroit Troy Auburn Hills ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Detroit Troy Auburn Hills

Everyone (6) Couples (5) Family (5)
3 out of 5
I rented 3 rooms for the night. Check in was good. However, one of the rooms had the shampo, conditioner and body wash bottles missing in the shower and carpet were stained badly. One of the rooms had remote for tv missing and dirty sheets on the pull out couch and filthy comforter on the King bed. Not up to usual Embassy Suites quality by a long shot.

Posted by on Aug 20, 2023

Was this review helpful to you?
5 out of 5
Me and my Wife enjoyed our stay at the Embassy Suites Troy and we will definitely be back soon! Thank you very much! Sincerely, Reginald Wiggins Jr.

Posted by on Jul 2, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 16, 2023 by Destiny

Thank you for choosing Embassy Suites Troy! We are glad to hear you had an excellent stay and look forward to seeing you again!

5 out of 5

Posted by on Dec 5, 2022

Was this review helpful to you?
5 out of 5

Posted by on Jun 26, 2022

Was this review helpful to you?
4 out of 5
The cavernous atrium and glass elevators were interesting. The bed was good and room temperature easy to control. Convenience to I-75 couldn’t be better.

Posted by on Jun 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 10, 2022 by Carol Anne

Hello Robert. Thank you for staying us, and We appreciate your feedback.

5 out of 5
the staff were very nice and the breakfast was wonderful. We brought our animals and they found several toys throughout the suite from other guests pets, which were under the furniture which when moved over to see what they were after it was quite dusty and it was not vacuumed for quite sometime. not the cleanest place but ok. I'm happy with the stay but a bit more cleanliness would be great.

Posted by , from Clarkston on May 9, 2022

Was this review helpful to you?
Comment from Hotel Management

May 23, 2022 by Carol Anne

Thank you for staying with us and We greatly appreciate your feedback. We will bring up all the issues you had in the room with our Housekeeping Department, thank you! We hope to see you again soon!

5 out of 5
Everytime I stay here I love it. Room is always fresh and clean staff always welcoming.

Posted by on Jul 16, 2021

Was this review helpful to you?
5 out of 5

Posted by on Apr 8, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 20, 2021 by Sara M.

Thank you for the excellent review. We appreciate the feedback!

5 out of 5
Everything was clean. The staff was very friendly.

Posted by on Apr 8, 2021

Was this review helpful to you?
1 out of 5
I didn't like the cleaning, the room structure and the service of staff, specially of the front desk.

Posted by , from Orlando - FL on Jan 7, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 8, 2020 by Nico M.

Thank you for your feedback and I apologize you were not completely satisfied during your stay with us. We are continuing to improve the overall guest experience at our hotel which is why we value the information you provided.

About the Embassy Suites by Hilton Detroit Troy Auburn Hills

Location 850 Tower Dr, Troy, MI 48098

Renovations + Closures

The following facilities are closed on Sunday:

  • Indoor pool

Property Features

Embassy Suites by Hilton Detroit Troy Auburn Hills offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Detroit Troy Auburn Hills. A free area shuttle within 5 miles is available. Free self parking is available.

  • 251 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Ski lift tickets
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Troy Transit Center (9.9 km / 6.2 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Detroit Troy Auburn Hills offers 251 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 37-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided on request.

  • Separate bedroom
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Riparian Grille - This restaurant serves breakfast, lunch, and dinner.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Detroit-Troy/Auburn
  • Embassy Suites Detroit-Troy/Auburn Hills
  • Embassy Suites Detroit-Troy/Auburn Hotel
  • Embassy Suites Detroit-Troy/Auburn Hotel Hills
  • Embassy Suites Hilton Detroit Troy Auburn Hills
  • Embassy Suites Hilton Detroit Troy Auburn Hills Hotel
  • Embassy Suites Hilton Detroit Hotel
  • Embassy Suites Hilton Detroit
  • Embassy Suites by Hilton Detroit Troy Auburn Hills Troy
  • Embassy Suites by Hilton Detroit Troy Auburn Hills Hotel
  • Embassy Suites by Hilton Detroit Troy Auburn Hills Hotel Troy

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Detroit-Hotels-Embassy-Suites-by-Hilton-Detroit-Troy-Auburn-Hills.h19201-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Detroit-Hotels-Embassy-Suites-by-Hilton-Detroit-Troy-Auburn-Hills.h19201-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Detroit-Hotels-Embassy-Suites-by-Hilton-Detroit-Troy-Auburn-Hills.h19201-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.