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"Clean, great room, nice employees. Checked in late no issues " More

By a verified traveler on Wed 26 Aug 2020

Hotel Description

3-star hotel near Oakland University

In suburbs

Within 3 miles (5 km) of this Auburn Hills hotel, you'll find Oakland University and Meadow Brook Hall. Also, Chrysler LLC Headquarters is within 3 miles (5 km) and McLaren Oakland Hospital is within 6 miles (10 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Free Internet, comfy beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, refrigerators, and room service.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Jan 31 - Feb 1

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds (Specialty)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Detroit/Auburn Hills ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Detroit/Auburn Hills

Everyone (7) Couples (2) Family (9)
5 out of 5
Clean, great room, nice employees. Checked in late no issues

Posted by on Aug 26, 2020

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Comment from Hotel Management

Sep 1, 2020 by Nancy

Thank you so much for your positive review. It was a pleasure to host you during your time with us. We look forward to seeing you again. Warmest Regards, Nancy Doolittle General Manager

2 out of 5
Overall, the property is very nice. Unfortunately, the other hotel guests could not and/or would not display proper decorum while staying at the hotel (Loud family fight that lasted until 3am). I made multiple attempts to contact the front desk however the calls went directly to voicemail. Perhaps the hotel should have an extra manager assigned to monitor the floors to ensure a quiet atmosphere for all guests. I expect better from a Hyatt property.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Nancy

Thank you for taking the time to share your feedback with our team. We apologize for the issues experienced and have shared your concerns with all of our departments. Thank you for allowing us to serve you during your stay. Warmest Regards, Nancy Doolittle, General Manager

4 out of 5
The room was really nice and the bed was very comfortable

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 3, 2020 by Nancy

Thank you so much for choosing our location. It was a pleasure to have you as our guest. We appreciate the positive comments and look forward to seeing you soon. Warmest Regards, Nancy Doolittle General Manager Hyatt Place Detroit/Auburn Hills

4 out of 5
Staff is friendly. Breakfast was good, although fruit was not the best

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 7, 2019 by Nancy D.

Thank you for your positive review. I appreciate the feedback regarding the fruit and have shared this with our team. We look forward to seeing you again soon. Nancy Doolittle General Manager Hyatt Place Auburn Hills

2 out of 5
Room was nice. overall cleanliness of common areas was poor. Elevators had odd electeical smell and did not seem to run smoothly. Cleaning service knocked 1x and opened door on me, luckily i had security latch on as i was changing.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 7, 2019 by Nancy

Thank you for your feedback. I apologize for the issues you experienced. We have share the comments with our team as this not typical of the level of service we provide. Thank you for staying with us.

4 out of 5
Welcoming desk staff, spacious room banquet area very lovely

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 7, 2019 by Nancy

Thank you for your positive review and staying with us.

5 out of 5
Tv remote did not work , ? Wrong remote for the tv

Posted by on Sep 15, 2019

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Comment from Hotel Management

Oct 7, 2019 by Nancy

Thank you for your positive review and staying with us.

4 out of 5
Very clean room Check in was a bit slow Shuttle was not available when we needed it

Posted by on Aug 25, 2019

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Comment from Hotel Management

Oct 7, 2019 by Nancy

Thank you for your positive review and staying with us.

4 out of 5
They had to change my room because the air didn’t work, and the second room was really close to the elevator. The fire alarm light was very bright and in eye shot from the bed, so sleeping with a red light flashing at me all night was difficult.

Posted by on May 28, 2019

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Comment from Hotel Management

Sep 27, 2019 by Nancy

First and Foremost, thank you for your review. I want to apologize for the issues you experienced during your stay with our location. I have shared the comments with our team to ensure the experience you encountered does not happen in the future. I want to thank you again for sharing your feedback as well as choosing our location. Nancy Doolittle

5 out of 5

Posted by on May 14, 2019

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About the Hyatt Place Detroit/Auburn Hills

Location 1545 N Opdyke Rd, Auburn Hills, MI 48326

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The business-friendly Hyatt Place Detroit/Auburn Hills also features an indoor pool, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Auburn Hills hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (74.2 km / 46.1 mi)
  • Train station: Pontiac Transportation Center (6.1 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Detroit/Auburn Hills offers 127 accommodations with designer toiletries and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. This Auburn Hills hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Dining - Onsite bistro.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Detroit/Auburn
  • Hyatt Place Detroit/Auburn Hills
  • Hyatt Place Detroit/Auburn Hotel
  • Hyatt Place Detroit/Auburn Hotel Hills
  • Hyatt Place Detroit/Auburn Hills Hotel
  • Hyatt Detroit Auburn Hills
  • Hyatt Place Detroit/Auburn Hills Hotel
  • Hyatt Place Detroit/Auburn Hills Auburn Hills
  • Hyatt Place Detroit/Auburn Hills Hotel Auburn Hills

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.