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"Staff was super pleasant. The suite style room was large, the bedding was spotless, and the bathroom was thoroughly cleaned. The location worked perfe ... " More

By a verified traveler on Sun 17 Mar 2024

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Hotel Description

Auburn Hills guestrooms with comfy beds

In suburbs

Within 3 miles (5 km) of this Auburn Hills hotel, you'll find Meadow Brook Theatre and Oakland University. Meadow Brook Hall and Fieldstone Golf Club of Auburn Hills are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$102* Per night/room Apr 4 - Apr 5

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds (Specialty)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Detroit/Auburn Hills ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Detroit/Auburn Hills

Everyone (10) Couples (2) Family (11)
4 out of 5
Staff was super pleasant. The suite style room was large, the bedding was spotless, and the bathroom was thoroughly cleaned. The location worked perfectly for us. Breakfast was delicious. I read some of the other reviews before booking that the rooms might be dusty and some people found dirty utensils/plates/cups at breakfast. We experienced both of those things, but I’ve stayed in worse places and would stay here again.

Posted by on Mar 17, 2024

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Comment from Hotel Management

Mar 18, 2024 by Customer Service

Julie, it's wonderful to hear that the Hyatt Place Detroit Auburn Hills and our amiable team members made your stay pleasant. We're glad to know you were comfortable in your room and enjoyed our breakfast selection.However, we understand you encountered a couple of imperfections. Rest assured, we strive for continuous improvement and your feedback helps us identify areas that may need attention. We appreciate your understanding and loyalty, and we look forward to seeing you again soon.

5 out of 5

Posted by , from Clarkston on Nov 20, 2023

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Comment from Hotel Management

Dec 11, 2023 by Customer Service

Thanks for the fantastic rating, Steven!It's outstanding we could exceed your expectations during your stay at Hyatt Place Detroit Auburn Hills. We're all looking forward to your next stay with us.

3 out of 5

Posted by on Sep 13, 2023

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Comment from Hotel Management

Oct 3, 2023 by Customer Service

We appreciate the feedback, Cheryl.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

4 out of 5

Posted by on Aug 26, 2023

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Comment from Hotel Management

Sep 16, 2023 by Customer Service

Thank you for the great rating, Matthew!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Detroit Auburn Hills. We'd like to share an even better experience with you soon.

4 out of 5

Posted by on Aug 15, 2023

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Comment from Hotel Management

Sep 5, 2023 by Customer Service

Thank you for the 4-star rating, Cathryn!It's great your time at Hyatt Place Detroit Auburn Hills was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

2 out of 5
Rooms not teady after 3 pm. Packed lobby, 45 minute wait. Rude rmployees. Not using Hyatt for future travel. Sharing on on soci media. Stay clear.

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jun 27, 2023 by Customer Service

Gene, we are truly saddened to read about your recent experience. Our team strives to provide exceptional service, and it is very disappointing when we fall short of meeting our guests' expectations.We apologize for any inconvenience you encountered with the room readiness and the extended wait time in the lobby. We understand the importance of prompt service and ensuring a smooth check-in process for our guests. We regret any inconvenience this may have caused you and appreciate your understanding.Furthermore, we are disappointed to hear about your encounters with our staff. Providing exceptional service to our guests is paramount, and we take concerns regarding our team's conduct very seriously. Please know that your feedback is invaluable, and we will address this matter internally to ensure a more positive experience for our guests moving forward.Thank you for bringing these matters to our attention. We value your feedback and will utilize it to improve our services. We hope you will reconsider and give us an opportunity to provide you with a more enjoyable stay in the future.

5 out of 5

Posted by , from LAKE ORION on Nov 3, 2021

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2 out of 5
Bar and restaurant were closed, and those were the reasons we booked there! And breakfast was a bag of stuff! Was really disappointed in hotel!

Posted by on Jun 24, 2021

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5 out of 5

Posted by on Jun 13, 2021

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3 out of 5

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 27, 2021 by Nancy

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Thank you again for sharing your concerns as we will be following up with all parties. Warmest Regards, Nancy Doolittle General Manager

About the Hyatt Place Detroit/Auburn Hills

Location 1545 N Opdyke Rd, Auburn Hills, MI 48326

Property Features

Hyatt Place Detroit/Auburn Hills offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Detroit/Auburn Hills also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Free self parking is available. This Auburn Hills hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Pontiac Station (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Detroit/Auburn Hills offers 127 accommodations with designer toiletries and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Dining - Onsite bistro. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Detroit/Auburn
  • Hyatt Place Detroit/Auburn Hills
  • Hyatt Place Detroit/Auburn Hotel
  • Hyatt Place Detroit/Auburn Hotel Hills
  • Hyatt Place Detroit/Auburn Hills Hotel
  • Hyatt Detroit Auburn Hills
  • Hyatt Place Detroit/Auburn Hills Hotel
  • Hyatt Place Detroit/Auburn Hills Auburn Hills
  • Hyatt Place Detroit/Auburn Hills Hotel Auburn Hills

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.