"This hotel is amazing. Except the dog that barked non stop for hours. Contacted guest services. They did nothing. Dog still barks " More
Downtown Detroit stay
With a stay at this Downtown Detroit hotel, you'll be well placed to visit Comerica Park and Ford Field, both within half a mile (1 km). Also, Hollywood Casino at Greektown is within half a mile (1 km) and Little Caesars Arena is within 2 miles (3 km).
Dining options, 2 bars/lounges
This smoke-free hotel's 4 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. WiFi in public areas is free. Valet parking, a lobby fireplace, and a library are also offered.
Dec 18, 2023 by Sales and Reservations Manager
Melissa,Thank you for taking the time to share your feedback with us. We're so glad you enjoyed your stay. We apologize that your concerns were not addressed appropriately. I have noted on your profile to ensure that you are assigned a room away from our dog terrace for a quieter experience.
Dec 17, 2023 by Q
Hello Stephanie,We hope this email finds you well. We are pleased that you enjoyed your stay and will be sure to let our staff know how friendly and outgoing they were to you during your visit with us.Happy Holidays from our Shinola Family to yours.
Sep 26, 2023 by Shinola hotel reservations
Good afternoon Amy,Thank you for your 5 out of 5 review.We strive to make sure all our guests have an excellent stay at the Shinola hotel.We look forward to seeing you again soon.Best,
May 16, 2023 by Ivana C. Reservations Manager.
Debra, We appreciate you taking the time to provide your feedback.
Mar 19, 2023 by Ivana C. Reservations Manager
Thank you for your great feedback, Esther!We look forward to welcoming you back to Shinola again.
Jan 23, 2023 by Shinola hotel team
Good eveing Dana,Thank you for your review. We are so glad you had an excellent stay with us at the Shinola hotel. We look forward to having you stay with us again.
Jun 26, 2022 by Shinola Hotel Staff
Thank you for your review, Edward! We look forward to welcoming you back soon.
There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness center, a library, and multilingual staff are also featured at Shinola Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star Detroit hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Shinola Hotel offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.
Shinola Hotel has 4 restaurants on site.
Late night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted.Ā Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.