- Disliked: Cleanliness, property conditions & facilities, room comfort
Will never be coming back
Wasn’t the cleanest and the manager at the front had a very bad attitude
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In the business district, Wyndham Garden Romulus Detroit Metro Airport is in an area with good airport proximity. Fairlane Town Center and Southland Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Heritage Park and Ford Lake. Traveling with kids? Don't miss Greenfield Village.
The people at the front desk for check-in were very rude. The person wouldn’t look up my reservation till I waited 15 minutes. When I get to the room one of the ceiling tiles was lying on the floor. We went to the hotel restaurant, where the service was worse than the front desk. The server came to take the order and drop it off and that was it. I never got a refill on my soda or even asked if I needed anything else. After finishing diner we waited 20 minutes for some one to bring the bill I had to go find someone to pay for the meal. The spa tub (for which I paid extra for) barely worked. The water kept draining and the only way to get hot water was to turn the water to cold. We were kept up by loud people yelling next to us till about 1 am. Than at about 5:30 we were woke up by the horrible smell of smoke. The smell in the hallway was even worse. The smoke was so bad we had to leave at 6 am. After only getting a few hours of sleep I had to leave. I will never go back to this hotel even if someone paid me to stay there.