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3.0 out of 5
See all 10 travelocity Reviews

"The guy working the front desk was so awesome, and the housekeepers were very kind ! " More

By a verified traveler on Mon 16 Aug 2021

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Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$92* Per night/room Oct 23 - Oct 24

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Comfort Inn ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Inn

Everyone (6) Couples (2) Family (1)
2 out of 5
They need some major maintenance in the rooms & bathrooms. I have stayed at several and everything was just fine. I will think twice before booking a Comfort Inn again.

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 8, 2023 by General Manager

Dear Teresa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

1 out of 5

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 26, 2023 by General Manager

Dear Christopher,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

5 out of 5

Posted by , from CHANHASSEN on Jul 15, 2022

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1 out of 5

Posted by on Jun 26, 2022

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1 out of 5
The bed was comfortable. The floor and room were very dirty and turned your socks dirty to be barefoot.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Sep 29, 2021 by singh

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Manager Comfort Inn Dickinson

5 out of 5
The guy working the front desk was so awesome, and the housekeepers were very kind !

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 18, 2021 by singh

Valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management

2 out of 5
This property has a serious staffing issue that is having a severe negative impact on their ability to serve their customers. If you don’t have adequate staffing then you need to reduce the number of rooms you rent out

Posted by on Jul 16, 2021

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Comment from Hotel Management

Aug 2, 2021 by singh

Valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations ,regarding Front desk under staffing .Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future ,as we are under new Management. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management Comfort Inn Dickinson

3 out of 5

Our 5 day hotel stay.

Pros: They had a good variety of food for breakfast. The beds were very comfortable.
Cons: Some appreciation and concern for their guests.
Location: Easy access off the interstate. There is a dinosaur museum nearby. All restaurants and stores are close.
I booked this hotel because of the children's pool area for my 2 and 4 year old grandchildren. When we arrived, we were told the children's pool was down for refurbishing. They said it was on their web page, but I said it was not on any of the booking sites. The worker acted like it was not their job to inform any 3rd party sites, which angered me because they take the bookings. We were very disappointed, but thought we could use the shallow end of the big pool and the hot tub. The first day, they had workers sanding fiberglass in the pool area instead of outside. When we reported it, they moved us to another room because of the air conditioner pulling in the dust. On the second day they were painting moveable mushrooms by the pool area instead of outside. The other days they were painting or varnishing without any ventilation. The workers all wore jumpsuit coveralls with masks and I thought they put all guests at risk for health concerns because of no ventilation. I don't think they realized the seriousness of the situation. I think they could have put more emphasis on health concerns and made the workers use other areas or outside. I know they have to do upgrades, but I think more consideration for the guests' health should have been used.

Posted by on Apr 22, 2017

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5 out of 5

great choice for families

My girls (and I!) loved the water park after our long drive!

Posted by on Jun 20, 2016

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5 out of 5

Very nice place!

Pros: Free breakfast, Close restaurants, Free Internet
Great staff and breakfast. I like this place! The rates are fair considering it's in the oil boom area. Rooms are clean and well maintained. Just installed new doors and locks...looks good.

Posted by , from North Dakota on Nov 16, 2012

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