Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Family-friendly upscale hotel with 3 restaurants

In El General

Stay at this El General hotel and you'll be within 2 miles (3 km) of Alexander Skutch Bird Sanctuary and 12 miles (20 km) of Canaan Cheeses. Samaritan Chocolate is within 12 miles (20 km) and The Secret Gardens is within 16 miles (25 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate barbecue grills and supervised childcare. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Free Internet, iPads

Boasting iPads, the 50 guestrooms also offer free WiFi and free minibar items. LED TVs come with digital channels, and other amenities include free wired Internet and balconies or patios.

Room, 1 Bedroom (Pool Casita)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Bedroom (Master Casita)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Bedrooms (Casita)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 Bedroom (Casita)

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Hacienda AltaGracia, an Auberge Resort

Location Interamericana Sur, entrada de Cajón, El General, San Jose

Property Features

Hacienda AltaGracia, an Auberge Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a poolside bar, and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the luxury Hacienda AltaGracia, an Auberge Resort. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star El General hotel.

  • 1 floor
  • 50 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , Valet parking (surcharge)

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (147.6 km / 91.7 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking; valet parking available for a surcharge

Room Amenities

Hacienda AltaGracia, an Auberge Resort offers 50 accommodations with iPads and iPod docking stations. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels and pay movies. Refrigerators, coffee/tea makers, and free minibar items are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This El General hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; local and international calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Sitting area
  • Stocked minibar (free)
  • iPad
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Hacienda AltaGracia, an Auberge Resort has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Helicopter/airplane tours on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

Manantial has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Steam room in spa
  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hacienda AltaGracia, an Auberge Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals not allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CRC 20 and CRC 50 for adults, CRC 15 and CRC 35 for children (approximately)
  • Airport shuttle fee: CRC 360 per vehicle (one way)
  • Rollaway bed fee: CRC 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda AltaGracia Hotel San Isidro de El General
  • Hacienda AltaGracia Hotel
  • Hacienda AltaGracia San Isidro de El General
  • Hacienda AltaGracia Auberge Resort San Isidro de El General
  • Hacienda AltaGracia Auberge Resort El General
  • Hacienda AltaGracia Auberge San Isidro de El General
  • Hacienda AltaGracia Auberge El General
  • Hacienda AltaGracia Auberge G
  • Hacienda AltaGracia an Auberge Resort
  • Hacienda AltaGracia, an Auberge Resort Hotel
  • Hacienda AltaGracia, an Auberge Resort El General
  • Hacienda AltaGracia, an Auberge Resort Hotel El General

You should know

  • Hacienda AltaGracia, an Auberge Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://travel.travelocity.com/Dominical-Hotels-Hacienda-AltaGracia,-an-Auberge-Resort.h9716828-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dominical-Hotels-Hacienda-AltaGracia,-an-Auberge-Resort.h9716828-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Dominical-Hotels-Hacienda-AltaGracia,-an-Auberge-Resort.h9716828-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.