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Overview of Lucky's Hotel y Casino

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Balcony
Balcony
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In-room safe, rollaway beds, free WiFi

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Restaurant
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationThe Secret Gardens19 min drive
    Popular LocationChirripo National Park27 min drive
    Popular LocationNauyaca Waterfalls61 min drive
    AirportQuepos (XQP)80 min drive

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About this area

San Isidro de El General

Lucky's Hotel y Casino is located in San Isidro de El General. Alexander Skutch Bird Sanctuary and The Secret Gardens are local attractions and those in the mood for shopping can visit Canaan Cheeses and Samaritan Chocolate.
Popular Location

What's nearby

  • The Secret Gardens - 19 min drive
  • Chirripo National Park - 27 min drive
  • Cerro de La Muerte Peak - 52 min drive
  • Nauyaca Waterfalls - 61 min drive
  • Alturas Wildlife Sanctuary - 78 min drive

Getting around

  • AirportQuepos (XQP) - 80 min drive

Restaurants

  • Pirata – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Lucky's Hotel y Casino

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities. All 20 rooms offer free WiFi, balconies, and TVs with cable channels. Guests will also find room service, safes, and free toiletries.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries

Entertainment

  • Cable channels
  • TV

Outdoor space

  • Balcony

More

  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
4.0
Very Good
5 - Excellent
23
4 - Good
23
3 - Okay
12
2 - Poor
1
1 - Terrible
3

4.4/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Staff & service
They were not open
Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Everyone was great. Breakfast was great
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Great service
Stayed 2 nights in Dec 2019

2/5 Poor

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise and Cold Water
I gave a bad overall rating because of 2 issues. First, I had no hot water and very little pressure at all. I went to the desk and they did something to increase the pressure (a little) but did not get it hot. Also, it was very loud. There is a bar across the street and they played music until 2:00 a.m.
Stayed 1 night in Dec 2019

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
There was no WIFI in the room and it was a little bit noisy because a bar there is right in from of the room, crossing the street
Stayed 1 night in Oct 2019

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