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4.2 out of 5

"Location was good, facilities were clean, room was clean " More

By a verified traveler on Sun 16 Feb 2020

Hotel Description

Enjoy the outdoor pool at this Smyrna hotel

In Smyrna

Within 9 miles (15 km) of this hotel, you'll find Dover Downs Casino and Dover International Speedway. Bayhealth Emergency Center - Smyrna is within 3 miles (5 km) and Delaware State Police Museum and Education Center is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free WiFi, cable TV

In addition to TVs with cable channels, the 70 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and phones.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Jun 23 - Jun 24

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Inn

Everyone (5) Couples (1) Family (4)
5 out of 5

Posted by on Apr 13, 2021

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5 out of 5

Posted by on Mar 9, 2020

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4 out of 5
Location was good, facilities were clean, room was clean

Posted by on Feb 16, 2020

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3 out of 5
Reasonable price, pretty good breakfast, and bed bathroom looked clean, however, the room had a funny smell, and the carpets looked dirty and stained.

Posted by , from Medusa. on Feb 7, 2020

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3 out of 5

Posted by on Sep 7, 2019

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5 out of 5
Staff was great place was clean good breakfast. Good parking

Posted by on Jul 23, 2019

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4 out of 5

Not bad, but could be better

Room was reasonably clean and comfortable. Staff was friendly and helpful. Spouse complained that her pillows smelled like B.O.

Posted by on Aug 6, 2018

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4 out of 5

Would recommend to anyone!

Pros: Pleasant breakfast with OJ, Coffee, tea, scrambled eggs, sausage, cereal, make your own waffles, muffins, bagels and more! Clean room!
Cons: More luggage carts as I had a lot of office equipment with me not to mention clothes! They only have 3 and they were all in someone's rooms!
Location: Lots of restaurants and shopping not to mention a sports bar across the entranceway!
Very pleasant stay! The only dirty part of the room was in the corners where the wall meets the floor behind the tables and nightstands! Other than that everything was perfect! Couldn't have asked for a better hotel for the price! Will stay here again for the next business trip out that way!

Posted by , from Youngstown, Ohio on Apr 10, 2016

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3 out of 5

Inconsistent

I stayed 3 nights for business this week and 3 the previous week.  The week before, the room I stayed in appeared cleaner and housekeeping did a better job.  The 2nd stay in a different room was a different experience.  The shower area had not been cleaned since the last guest.  I know this because the used shampoo and soap were still on the ledge (gross) and the tissue holder was empty and remained empty my entire stay.  Is it too much to ask for just to have a clean, decent place to sleep?  Guess not.  

Posted by , from Maryland on Sep 10, 2013

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4 out of 5

late night noise can be a problem

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
Overall it's a clean, nice place to stay but like many motels of its price range, you don't get much sleep if the people in the next room over are jerks about making noise in the middle of the night. Not much sound-proofing, if any. The only eggs at breakfast are hard-boiled, and the second morning of our stay they looked old and wrinkly -- not fresh. The cream in the little creamer containers had gone bad but the staff hadn't realized it. The staff should test it by opening one creamer and putting it in coffee to see if it curdles. If it curdles it's gone bad and the batch should be thrown out.

Posted by on Apr 11, 2013

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Smyrna hotel is smoke free.

  • 70 guestrooms or units
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Philadelphia International Airport (PHL) (92.6 km / 57.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Smyrna
  • Quality Inn Smyrna
  • Quality Smyrna
  • Quality Inn Hotel
  • Quality Inn Smyrna
  • Quality Inn Hotel Smyrna

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.