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4.0 out of 5

"We liked the location. This hotel is loud from entertainment. Hotel geared toward younger crowd. The walls are thin and hotel not well constructed. " More

By a verified traveler on Mon 13 Jan 2020

Hotel Description

5-star beachfront resort near Dubai Marina

On the beach

Your stay at this Palm Jumeirah resort places you within 3 miles (5 km) of Dubai Marina and Jumeirah Beach. Also, Emirates Golf Club is within 3 miles (5 km) and Aquaventure is within 6 miles (10 km).

Luxury amenities

A private beach, 3 restaurants, and 6 outdoor pools are all featured at this luxury resort. Bring the family and enjoy the free kid's club, children's pool, and playground. Enjoy a meal in one of the 3 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 470 guestrooms also offer free WiFi and balconies. LED TVs come with satellite channels, and other amenities include free wired Internet and 24-hour room service.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$116* Per night/room Apr 10 - Apr 11

Superior Room, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room-New Year Eve Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxe Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

FIVE Palm Jumeirah Dubai ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for FIVE Palm Jumeirah Dubai

Couples (2)
3 out of 5
We liked the location. This hotel is loud from entertainment. Hotel geared toward younger crowd. The walls are thin and hotel not well constructed.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 30, 2020 by Chaitanya

Dear Guest, Thank you for taking time to share your experience at FIVE Palm Jumeirah Dubai. We constantly strive to provide our guests with a comfortable and memorable experience. I am disappointed to know that in your case we obviously fell short. May I request you to please treat this experience in isolation and non-representative of the FIVE experience and give us another opportunity to re-affirm your perception of FIVE Palm Jumeirah Dubai. The team and I do hope to have the pleasure of welcoming you back. Warm regards, Chaitanya Sharma Director of Front Office & Residences

5 out of 5
Everything was an excellent experience & the smell of the entire hotel was regal.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 10, 2019 by Chaitanya

Dear Guest, Thank you for staying at FIVE Palm Jumeirah recently and we are delighted having you with us. The entire team is very pleased to know that you had a memorable and enjoyable stay and appreciated our warm and friendly service and hospitality, as well as our facilities. We sincerely hope that you will consider staying once again at FIVE Palm Jumeirah on your next travel to the city as we look forward to welcoming you back. Warm regards, Chaitanya Sharma Director of Front Office & Residences

About the FIVE Palm Jumeirah Dubai

Location No. 1 The Palm, Dubai,

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Bring your whole family to FIVE Palm Jumeirah Dubai for summer fun including 6 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 3 restaurants and 3 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a spa tub, and a sauna. Free self parking and valet parking are available. This 5-star Dubai resort is smoke free.

  • 470 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 3 coffee shops
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 6
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (33 km / 20.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

FIVE Palm Jumeirah Dubai offers 470 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Maiden Shanghai - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BLVD on ONE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Cinque - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

The Delisserie - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

The Spa Café - This café serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FIVE Palm Jumeirah Dubai Resort
  • FIVE Resort
  • Viceroy Palm Jumeirah Dubai
  • FIVE Palm Jumeirah Dubai Dubai
  • FIVE Palm Jumeirah Dubai Resort
  • FIVE Palm Jumeirah Dubai Resort Dubai
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.