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Sofitel Dubai The Palm Resort & Spa

5.0 star property
5-star beachfront resort near Aquaventure

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5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
Front of property
Egyptian cotton sheets, premium bedding, minibar, in-room safe
7 restaurants, breakfast, lunch, dinner served; international cuisine
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • On private beach
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
East Crescent Road, Dubai, 55558
  • Popular LocationAquaventure4 min drive
  • Popular LocationBurj Al Arab18 min drive
  • Popular LocationMarina Beach22 min drive
  • AirportDubai (DXB-Dubai Intl.)41 min drive

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

  • 914.9 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, View

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

  • 1453 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, View (Palm View)

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

  • 1453 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

  • 915 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Twin Beds, Balcony, View (Palm View)

  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

  • 473 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

  • 915 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

  • 1346 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

  • 818 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Dubai

On the beach.With a stay at this Palm Jumeirah resort, you'll be within half a mile (1 km) of Palm Islands and 2 miles (3 km) of Lost Chambers. Also, Aquaventure is within 2 miles (3 km) and The Pointe is within 6 miles (10 km).

What's nearby

  • Aquaventure - 4 min drive
  • Wild Wadi Water Park - 17 min drive
  • Burj Al Arab - 18 min drive
  • Souk Madinat Jumeirah - 18 min drive
  • Marina Beach - 22 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • Nobu By The Beach - 8 min walk
  • Estiatorio Milos Dubai - 9 min walk
  • Ling Ling Dubai - 10 min walk
  • The Royal Tearoom with Christophe Devoille - 9 min walk
  • ستاربكس - 17 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

5-star beachfront resort near Aquaventure
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 546 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 13153 sq ft of conference space
  • 1222 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2200
  • New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

How close is Sofitel Dubai The Palm Resort & Spa to the airport?

Sofitel Dubai The Palm Resort & Spa is 23.7 mi (41-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on Jun 9, 2024 start from $162.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Dubai The Palm Resort & Spa have an airport shuttle?

Sofitel Dubai The Palm Resort & Spa offers an airport shuttle 24 hours a day, for a charge of AED 350 per vehicle, roundtrip.

How close is Sofitel Dubai The Palm Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Sofitel Dubai The Palm Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Sofitel Dubai The Palm Resort & Spa, but buffet breakfast is offered for a fee of AED 155 for adults and AED 77.50 for children.

Is there a casino at Sofitel Dubai The Palm Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sofitel Dubai The Palm Resort & Spa?

This resort offers free self parking and valet parking.

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Sofitel Dubai The Palm Resort & Spa features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Sofitel Dubai The Palm Resort & Spa have a restaurant?

There are 7 onsite restaurants, offering options like international cuisine, al fresco dining, and pool views.

Does Sofitel Dubai The Palm Resort & Spa have a spa?

This resort has a spa, which features body scrubs, massages, and body wraps.

How close is Sofitel Dubai The Palm Resort & Spa to downtown Dubai?

Sofitel Dubai The Palm Resort & Spa is 13.8 mi away from Dubai.

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1007 reviews" "
Rating 8 - Good. 212 out of 1007 reviews" "
Rating 6 - Okay. 62 out of 1007 reviews" "
Rating 4 - Poor. 33 out of 1007 reviews" "
Rating 2 - Terrible. 21 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was perfect Except for some staff members They could do with more training and we felt like sometimes they weren’t bothered
Stayed 6 nights in Jan 2024

10/10 Excellent

Ninaf

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars place to stay
Stayed 8 nights in Jan 2024

8/10 Good

Sadiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

rehaan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant
Stayed 7 nights in Jan 2024

8/10 Good

Tony

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We were offered any room upgrade, when asked, the receptionist said she could only upgrade me to a room with two twin size beds where we booked a room with a king size. Upon requesting to speak to a manager, the manager updated us to a much better room with good view above the swimming pool and with a large Terrance, we appreciated that but we had to wait in the lobby for 20minutes for the room and we didn’t get in our room until 2 minutes before my work zoom meeting started, but that was still good with this room upgrade
Stayed 1 night in Jan 2024

10/10 Excellent

Noshad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class customer service very friendly staff willing to help all the time. Good facilities provided on site from food to leisure to comfort of the stay. Will definitely recommend to others and book again
Stayed 10 nights in Jan 2024

8/10 Good

Thomas

Good on the verge of great...
Overall it was a good experience. The staff was very helpful and friendly. The hotel and amenities are nice. The resort is family-oriented so should be noted if you're travelling with/without kids. Taxi costs to tourist attractions were reasonable so did not feel "stranded" at the resort. Was surprised there wasn't a sushi and more fish options in general onsite. Also, while a bit of nuisance more than anything, our shower "room" never seemed to properly drain and a few times seeped into the room foyer. However, Sofitel Palm is an easy yes.
Stayed 5 nights in Jan 2024

10/10 Excellent

Barbara, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel is the epitome of luxury. The property was clean and always smelled amazing. I'm looking forward to staying there again in the future.
Stayed 8 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Ervin

Traveled with family and small children
Liked: Property conditions & facilities
Stayed 7 nights in Dec 2023