It's all true! Romana is a wonderful host that couldn't do enough for us. Friendly, welcoming and knowledgeable - everything you hope for as strangers in a new city. Our room was clean and modern, but cosy and quiet. In fact, with the windows and shutters closed you wouldn't have known about the hustle and bustle of the restaurants below. Yes, there are stairs and no elevator (unsurprisingly, given the old city location), but if you can't handle a few steps, Dubrovnik probably isn't for you. We opted for the airport transfers Romana supplies at 40 Euros each way. Well worth it and our driver was waiting with a sign when we arrived. Seamless transport both ways. It's a 3 minute walk from Pile Gate, where buses and cars drop off, into the old city to the hotel. Naturally, Romana met us at the gate and insisted in taking my wife's case. All in all, a perfect stay in a lovely room with the nicest host you could ask for. We're very grateful to you, Romana.