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Best Western Durango Inn & Suites

2.5-star property
21382 US Highway 160 W, Durango, CO 1-855-201-7819
3.9 out of 5
Good!
See all 14 travelocity Reviews

"Hot tub hot tub hot tub hot tub hot tub tub hot water hash rosin " More

By a verified traveler on Thu 06 Feb 2020

Points Of Interest

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Hotel Description

Hotel near Durango and Silverton Narrow Gauge Railroad in Durango

In Durango

Within 3 miles (5 km) of this hotel, you'll find Durango and Silverton Narrow Gauge Railroad and Fort Lewis College. Also, San Juan National Forest Supervisor's Office is within half a mile (1 km) and Henry Strater Theater is within 2 miles (3 km).

Free perks

This hotel features a seasonal outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 71 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$160* Per night/room May 30 - May 31

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Ground Floor (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Durango Inn & Suites ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Durango Inn & Suites

Everyone (10) Couples (1) Family (2)
4 out of 5

Posted by on Oct 4, 2021

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Comment from Hotel Management

Apr 23, 2022 by David

Thank you for your feedback, we hope to see you again.

2 out of 5
We stayed in six motels on our trip. This was easily the most expensive and the least pleasant. The room smelled musty, was poorly lit, the A/C was located in the tiny bathroom. It made that room freezing. The room overall seemed very old and unattractive. I do not recommend this Inn.

Posted by , from EDMONDS on Sep 22, 2021

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Comment from Hotel Management

Sep 23, 2021 by David

We apologize that you did not enjoy your stay with us. It is a very busy time of year for Durango and we try to stay competitive with similar hotels while maintaining a good value for our guests. We would have liked to assist you with the room if the smell was bad or the AC didn't adequately cool it down for you. We have some solutions we could provide I do apologize if the issue was reported and we did not provide those options. We hope you can reconsider staying with us again and give us another chance to make your stay a pleasant one.

5 out of 5

Posted by on Aug 24, 2021

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2 out of 5
Bathroom was a 6'x5' room. Put in a shower tub and toilet and your left with a 2x3. Wash sink is outside. Fridge wasn't on. Took our stay to chill. Beds were good and clean. Pool was small but clean. Jacuzzi same. Loud barking dogs next door. Brekkie was good. Dining outside was nice. Pretty pricey for what you get.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 19, 2021 by Icaretwo

Sorry it seems you didn't enjoy your stay.

5 out of 5
Hot tub hot tub hot tub hot tub hot tub tub hot water hash rosin

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Brian

That's excellent to hear. Thank you for taking the time to write this review sharing your experience here. We truly appreciate your business and wish you the safest of travels in the future.

4 out of 5
Room was nice no foul orders. There was a spot of blood (tiny) on the side of one sheet. I suspected it was from the person who made the bed given the location. Otherwise, no complaints.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Brian

Thank you for your review. We truly appreciate your business.

4 out of 5
Proximity to downtown. Breakfast staff and outdoor patio.

Posted by , from Greenville, NY on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Icaretwo

Thank you for choosing us!

5 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Icaretwo

Thank you so much for your feedback.

4 out of 5
Clean and quiet. Nice staff. Warm pool on a cool evening. Kids were pleased.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by B

Thank you for staying with us and taking the time to write this review. We appreciate your business and wish you the best of travels in the future.

4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by B

Thank you so much. We appreciate you taking the time to provide a rating.

About the Best Western Durango Inn & Suites

Location 21382 US Highway 160 W, Durango, CO 81303

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Durango Inn & Suites offers its guests a spa tub and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Durango Inn & Suites. Self parking is free. This Durango hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Durango Narrow Gauge Railroad Station (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Durango Inn & Suites offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Durango hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Durango Inn
  • Best Western Durango
  • Best Western Durango Inn And Suites
  • Best Western Durango Hotel Durango
  • Durango Best Western
  • Best Durango & Suites Durango
  • Best Western Durango Inn & Suites Hotel
  • Best Western Durango Inn & Suites Durango
  • Best Western Durango Inn & Suites Hotel Durango

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.