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4.2 out of 5

"Super nice stafff, clean room, fun pool and hot tub. Bed super comfortable! " More

By a verified traveler on Sun 26 May 2019

Hotel Description

Hotel near Durango and Silverton Narrow Gauge Railroad in Durango

In Durango

Your stay at this Durango hotel places you within a 10-minute walk of Animas Mountain Trailhead and Animas Museum. Also, Durango Community Recreation Center is within half a mile (1 km) and St. Columba Catholic Church is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a spa tub. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, laundry facilities, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 65 guestrooms also offer free WiFi and cable TV. Other amenities include coffee/tea makers. Housekeeping is available on request.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Apr 20 - Apr 21

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave (Oversized Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Mountain Shadows ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Mountain Shadows

Everyone (14) Family (5)
4 out of 5

Posted by on Jun 22, 2020

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3 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by Elandra Amato Assistant General Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Elandra Amato Assistant General Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Super nice stafff, clean room, fun pool and hot tub. Bed super comfortable!

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Elandra Amato Assistant General Manager

Thank you for taking the time to review our hotel. We strive for excellence in guest satisfaction and appreciate your personal feedback!

5 out of 5
Super nice rooms for a great price. Granite surround bath tubs, two sinks, fridge, micro, hair dryer. Efficient check in and out. Breakfast with scrambled eggs, bacon, fresh fruit, breads/bagels/muffine/toast, usual drinks, cereals. Hot tub and pool were available! Best hotel on our four day trip!

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Elandra Amato Front Desk Manager

Thank you for taking the time to review our hotel. We strive for excellence in guest satisfaction and appreciate your personal feedback!

4 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Elandra Amato Front Desk Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Front Desk Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Veru good breakfast and Durango originated coffee. Ateong internet and friendly staff.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 16, 2019 by Elandra Amato Front Desk Manager

Thank you for your personal review! We hope to see you again in the future.

4 out of 5

Durango stay

Pros: See above.
Location: Area is ok, and there are good places to eat nearby.
Nice & clean room, bed was comfortable, staff was very friendly and helpful, breakfast was great.

Posted by , from Gilbert, AZ on Jun 26, 2017

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3 out of 5
Pros: Conveniently located, nicely remodeled
Cons: Noise level
Noisey hotel, nicely remodeled. Walls are thin, traffic noise very noticeable. Hotel staff and breakfast good.

Posted by on Dec 5, 2016

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About the Best Western Mountain Shadows

Location 3255 Main Ave, Durango, CO 81301

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Mountain Shadows offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. Best Western Mountain Shadows also features complimentary newspapers in the lobby and laundry facilities. Free self parking is available. This Durango hotel is smoke free.

  • 65 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: La Plata County Airport (DRO) (27 km / 16.7 mi)
  • Train station: Durango Narrow Gauge Railroad Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Mountain Shadows offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on request.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Mountain Shadows
  • Best Western Mountain Shadows Durango
  • Best Western Mountain Shadows Motel
  • Best Western Mountain Shadows Motel Durango
  • Best Western Durango
  • Best Western Mountain Shadows Hotel Durango
  • Best Mountain Shadows Durango
  • Best Western Mountain Shadows Hotel
  • Best Western Mountain Shadows Durango
  • Best Western Mountain Shadows Hotel Durango

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.