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4.1 out of 5

"Nice atmosphere in casino and hotel Didn’t like the pillows in room " More

By a verified traveler on Sun 08 Sep 2019

Hotel Description

4-star beach hotel near Ameristar Casino East Chicago

On lake

You'll be steps from Ameristar Casino East Chicago and a 5-minute walk from Jeorse Park Beach. Also, Lake Michigan is within half a mile (1 km) and Majestic Star Casino is within 2 miles (3 km).

Casino, 24-hour fitness

This Art Deco hotel features a casino, a marina, and 5 restaurants. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 288 guestrooms also offer free WiFi and sitting areas. LCD TVs come with satellite channels, and other amenities include refrigerators and microwaves.

Deluxe Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Oct 27 - Oct 28

Deluxe King Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Two Queen Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ameristar Casino Hotel East Chicago ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ameristar Casino Hotel East Chicago

Everyone (13) Couples (2)
2 out of 5
Front desk staff not very pleasant at check in. Room is decent but couch in room is worn out and vinyl is torn. Plumbing leaks and unable to stop faucets dripping and hear dripping all night and keep me up. Not a good visit to hotel and will not return.

Posted by , from Columbus Indiana on Aug 9, 2020

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Comment from Hotel Management

Sep 14, 2020 by Front Office Leadership Team

Greetings James, sorry for missing your experience with front desk and room experience. I will share your feedback with our team. Have a lucky day!

5 out of 5

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 21, 2019 by Front Office Team

Thank-you for 5 rating!

4 out of 5
Nice atmosphere in casino and hotel Didn’t like the pillows in room

Posted by on Sep 8, 2019

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4 out of 5

Posted by on Aug 16, 2019

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4 out of 5

Posted by on Jul 29, 2019

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5 out of 5
Free valet was unexpected but delightful. Staff were courteous and quick to answer any questions.

Posted by on Jul 14, 2019

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5 out of 5

Posted by on Jul 10, 2019

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3 out of 5
I drove all day and checked in and got a room with a bathroom with a broken toilet handle.

Posted by on Jul 9, 2019

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2 out of 5

Posted by on Apr 22, 2019

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5 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by AmeristarEC

Thanks for the five-star review!

About the Ameristar Casino Hotel East Chicago

Location 777 Ameristar Blvd., East Chicago, IN 46312

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Ameristar Casino Hotel East Chicago offers its guests a marina and a 24-hour fitness center. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A casino, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ameristar Casino Hotel East Chicago. Self parking is free. Smoking is allowed in designated areas at this 4-star East Chicago hotel.

  • 1 building
  • 288 guestrooms or units
  • 15 levels
  • 5 dining venues
  • Casino
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Indianapolis Intl. Airport (IND) (265 km / 164.6 mi)
  • Train station: Hammond-Whiting Station (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Ameristar Casino Hotel East Chicago offers 288 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Heritage Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Bugattis Steak and Pasta - This steakhouse serves dinner only. Open select days.

Burger Brothers - This diner serves lunch and dinner. Open daily.

Stadium Sports Bar - This theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 21
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 11 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameristar Casino East Chicago
  • Ameristar Casino Hotel East Chicago
  • Hotel Ameristar
  • Ameristar Casino Hotel
  • Ameristar Casino East Chicago
  • Ameristar Casino Hotel East Chicago Hotel
  • Ameristar Casino Hotel East Chicago East Chicago
  • Ameristar Casino Hotel East Chicago Hotel East Chicago

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.